Technical and Billing Support Representative - WFH

Dynamic and detail-oriented professional with a background in Billing and extensive experience in Technical Support, Customer Service and Insurance Services. Proven ability to navigate complex billing systems while providing exceptional technical assistance and customer service to the customers with PERSONAL EMERGENCY RESPONSE SYSTEM (PERS) and Insurance Coverage. Adept at analyzing and resolving billing discrepancies, ensuring accurate invoicing, and addressing customer inquiries related to billing, insurance coverage, technical issues and other concerns related to PERS. Possess strong communication and problem-solving skills, with a customer-centric approach to deliver high-quality support.