Delinquency Specialist I

The Delinquency Specialist I position is responsible for processing delinquencies for homeowners associations. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America.

Job Duties and Responsibilities: 

Duties include but are not limited to:

• Set up and maintain delinquency statuses.
• Implementing delinquencies on a structured systematic approach per Association policy.
• Understand and explain account activity.
• Generate delinquency notices, export, and upload file to Print House.
• Review and approve Print House proofs.
• Prepare Lien and Release of Lien Notifications.
• Prepare attorney/collection agency packages.
• Enter reimbursable charges.
• Point of contact for collection attorney or agency.
• Interact with branch staff on status of accounts.
• Complete delinquency activities per policies, such as lien filings, title searches, and credit bureau filings.
• Manage late fees and late interest set up by branch in C3 association.
• Other duties as assigned.