We’re looking for a flexible and customer-focused Store Manager Designate to support our stores across the region. This is a key leadership role where you’ll work alongside store management teams to drive success, deliver exceptional customer experiences, and develop talent. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you. 

Contract: Permanent   
Hours: Full-time
Hours of Work: 40 Hours per week, working on a 5 out of 7 day rota
Region: Hampshire & Berkshire

As Store Manager Designate, you’ll play a vital role in supporting multiple stores in the above region, helping to deliver business plans, drive KPIs, and ensure operational excellence. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous. 

Key responsibilities include: 
•  Working with Store Managers to deliver business plans focused on growth and commercial success 
•  Assisting in driving KPI results across stores and engaging teams in achieving performance goals 
•  Supporting stock control, seasonal promotions, and merchandising to maximise sales opportunities 
•  Coaching and developing colleagues to build strong succession plans for the future 
•  Supporting recruitment, onboarding, and training to maintain compliance and nurture talent 
•  Helping organise daily operations and manage store security 
•  Ensuring compliance with health & safety policies and company procedures 

•  At least 2 years’ proven management experience within a comparable retail role 
•  Proven track record of delivering sales targets and managing budgets 
•  Strong understanding of retail operations, including sales, stock control, and customer service 
•  Skilled in problem-solving and decision-making under pressure 
•  Strong commercial awareness, including analysing sales trends and identifying growth opportunities 
•  Excellent communication and interpersonal skills to lead, motivate, and engage colleagues 
•  Flexible and adaptable, with a commitment to continuous improvement and team development 
•  A natural leader with a customer-first mindset and a passion for delivering outstanding service 
•  Current driving licence and willingness to travel across the region 

📈  Scottish Widows contributory pension – company will match up to 5% 
🛍️  Up to 25% colleague discount in store 
🚗  Free parking on site 
🌴  33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚  Excellent training and development opportunities 
🪜  Plenty of career progression opportunities 
👨‍👩‍👧‍👦  Life Assurance 
🗣️  Employee Assistance Programme with Retail Trust 
🎁  Comprehensive colleague benefits
🚼  Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.