Account Executive (Puerto Rico)

The Account Executive is responsible for responding to all received requests, issues or cases pertaining benefit management for assigned accounts and others as well. The service entails: assuring immediate resolution or follow ups on a need basis until closure of inquiry. Accountability resides primarily on all benefits administration services processed on our Ikon Benefits Service Unit. Incumbent must thrive in attaining technical, client specific HR processes expertise to warrant world class servicing and professional development, also is responsible for the execution of assigned tasks within the BSC functional area.