Laboratory Quality Manager

About the role

In this hands-on role, you will be responsible for developing, maintaining and implementing quality management systems and HSE compliance activities. You will work collaboratively with internal stakeholders to ensure SGS standards, accreditation obligations and client expectations are consistently met.

Key responsibilities

• Lead and maintain the laboratory Quality Management System to ensure compliance with ISO 17025 and NATA requirements.
• Act as the site Quality representative and provide expert guidance on quality-related matters.
• Plan, coordinate, and conduct internal audits to verify compliance and identify improvement opportunities.
• Providing staff induction/training on Quality and HSE policies and procedures.
• Facilitate Management Review Meetings and track actions to completion.
• Oversee method validation and verification activities to ensure technical reliability and accuracy.
• Drive continuous improvement initiatives that enhance laboratory performance, efficiency, and quality outcomes.
• Manage corrective and preventive actions, ensuring issues are investigated and resolved in a timely manner.
• Monitor laboratory quality records, calibrations, and documentation to maintain accreditation standards.
• Provide technical support to laboratory operations and promote a strong culture of quality, compliance, and safety.

About you

You are a confident and practical quality professional who can balance technical requirements with operational needs. You enjoy building strong working relationships, influencing stakeholders, and supporting teams to meet quality, safety and compliance standards.

To be successful, you will bring:

• Relevant qualification in Science, Chemistry, or a related field.
• Experience working with ISO 17025 accreditation and laboratory quality systems.
• Strong problem-solving and decision-making skills.
• Excellent communication skills and a customer-focused approach.

Apply now

If you are passionate about quality, compliance and continuous improvement, and you are ready to take the next step in your career with a global leader, we would love to hear from you.

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

• As a company, we have embraced the shift to flexible work
• Sustainability is embedded in our culture and the way we do business
• Paid parental leave
• Paid time for volunteering day and blood donations
• Corporate health & wellbeing offers
• Ongoing learning & development 
• Career development opportunities (Nationally and Globally)
• SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.