Job Description
The IT Analyst – Point of Sale Systems will play a key role in supporting, enhancing, and optimizing the technology platforms that enable retail transactions across our stores and digital channels. This role will collaborate with cross-functional teams to ensure seamless operation of POS systems, payment gateways, and related integrations, while driving innovation and continuous improvement.
Key Responsibilities:
- System Support & Maintenance
- Provide day-to-day support for POS and payment systems, including troubleshooting hardware/software issues.
- Monitor system performance and ensure high availability and reliability of transaction platforms.
- Project & Enhancement Delivery
- Participate in the design, testing, and implementation of new POS features, payment methods, and system upgrades.
- Collaborate with vendors and internal teams to deliver enhancements aligned with business needs.
- Business Analysis
- Gather and document business requirements for POS and payment-related initiatives.
- Analyze transaction data and system logs to identify trends, issues, and opportunities for improvement.
- Compliance & Security
- Ensure payment systems comply with PCI-DSS and other relevant security standards.
- Support audits and implement controls to safeguard customer payment data.
- Stakeholder Collaboration
- Work closely with Retail Operations, Finance, and Customer Experience teams to understand pain points and deliver solutions.
- Serve as a liaison between business users and technical teams.
This role does not allow for 100% remote work. Qualified candidates must live within a daily commutable distance of Casey's Store Support Center in Ankeny, IA and be willing to work onsite 5 days per week.
Compensation:
Starting pay range: $73,000 - $95,900. Actual pay may vary based on Casey’s assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. This position is eligible for annual cash bonuses based on company performance. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company.