
IDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City
Job Description
Req number:
R7973Employment type:
Full timeWorksite flexibility:
HybridWho we are
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As a IIDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City you will designed to cultivate the next generation of IT talent within the Information Technology Department (ITD), providing a structured pathway for long-term development and career growth. It aims to attract top-tier talents who can accelerate ADB’s product and service delivery in the digital era, empower the ITD workforce to thrive in a continuously evolving digitally enabled environment, and strengthen ITD’s competitiveness, facilitating sustained growth and excellence while promoting a growth mindset culture.This role offers the opportunity to contribute to critical technology initiatives while developing professional expertise and creating impact towards client's mission. This opportunity offers valuable hands-on experience working within a multilateral development environment, supporting client’s mission to achieve a prosperous, inclusive, resilient, and sustainable Asia and the Pacific in alignment with Strategy 2030.
Job Description
We are looking for an IIDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City to assist in the management and maintenance of client’s IT infrastructure including servers, network, cloud platforms, end-user devices, and enterprise tools among others. Participate in IT asset lifecycle planning, including procurement, deployment, configuration, and retirement of hardware. This position will be full-time and hybrid in Mandaluying City.
What You'll Do
Assist in the management and maintenance of client’s IT infrastructure including servers, network, cloud platforms, end-user devices, and enterprise tools among others
Participate in IT asset lifecycle planning, including procurement, deployment, configuration, and retirement of hardware
Collaborate with engineers on systems patching, backups, monitoring, incident resolution, and problem resolution
Design, implement, and optimize automation processes that improve operational efficiency
Support client’s cybersecurity frameworks by performing compliance checks, vulnerability assessments, and log reviews
Contribute to incident response workflows, access control audits, and endpoint protection activities
Assist in preparing cybersecurity awareness materials and internal risk reports
Use client’s IT service management tools (e.g., ServiceNow) to track service requests and support ticket resolution
Collaborate with internal teams and vendors to ensure timely resolution of technical issues
Document IT procedures, workflows, and user guides to enhance team efficiency
Contribute to dashboards, reports, and analytics to support decision-making
Use basic tools (e.g., Power Platform, Excel, Power BI) to automate simple tasks and visualize data
Identify areas for operational improvement and suggest or prototype digital solutions
Assisting in the delivery of IT-related projects and services across business and technical domains
Participating in rotational assignments within ITD (e.g., digital innovation, cybersecurity, vendor management, project delivery, IT business operations, governance, and procurement)
Supporting the implementation and testing of IT systems and solutions
Assisting with data analysis, report generation, procurement and contract support, or documentation
Collaborating with client staff and stakeholders to understand business needs and propose appropriate technology or operational solutions
Participating in learning and development activities organized by the agency or client
Exposure to mission-critical IT projects that support client’s operations
Rotational assignments to build experience from both a technical and generalist management perspective
Participation in selected training and learning sessions offered by the agency partner
Mentorship and career development guidance from agency representatives, client supervisors and mentors
Networking opportunities within client and its development partner community
What You'll Need
Required:
Experience in digital strategy development, project management, or related areas
Strong research and analytical skills
Excellent communication, teamwork, problem-solving, and adaptability skills
Proficiency in specific software, programming languages, or technical tools essential for the position
Relevant internships or projects demonstrating practical skills and application of theoretical knowledge
Demonstrated passion and drive for the role and the organization
Alignment with the organization's values and work environment
References highlighting the candidate's work ethic, reliability, and overall performance
Recent graduate with a first-level university degree in Computer Science, Information Technology, Engineering, Business Administration, Human Resources, or a related field
Demonstrated academic excellence and strong analytical skills
Strong passion and commitment to international development work
Excellent communication skills in English (both oral and written)
Agile mindset with a willingness to learn and grow in a dynamic environment
Strong interpersonal skills and a collaborative approach to problem-solving
Preferred:
Graduates should ideally have exposure to or interest in some of the following areas. Proficiency in all is not required; openness to learning is key
Programming & Scripting: Python, Java, JavaScript, SQL
Web & App Development: HTML/CSS, React, Angular, Node.js
Data Analysis & Visualization: Excel, Power BI, Tableau, Python (Pandas, NumPy)
Cloud Fundamentals: Azure, AWS, Google Cloud
DevOps & Automation: Git, CI/CD pipelines, scripting tools
IT Support Platforms: ServiceNow, Jira, Confluence
Cybersecurity Fundamentals: Security awareness, threat management basics
Agile Delivery: Scrum, Kanban, Agile practices
Experience with Microsoft 365, Windows OS, and collaboration tools
Understanding of IT service management principles and basic project methodologies
IT Business Management: Project tracking and portfolio management, reporting and stakeholder coordination
IT Human Resource Support: Workforce planning, onboarding support, contractor/vendor engagement
IT Governance & Compliance: Exposure to frameworks like ITIL, COBIT, and risk management principles
IT Procurement & Vendor Management: Understanding of procurement lifecycle, contract reviews, and vendor sourcing
Policy and Administrative Support: Drafting documentation, compliance reviews, and records management
Business and Systems Analysis, Quality Assurance, and Business Support (including but not limited to areas such as training administration, change management, multimedia design, budget coordination)
Physical Demands
Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.