Drive the technical strategy, architecture, and execution for complex, ambiguous projects on our conversational AI platform. Define the technical roadmap for scalable, long-term solutions.
Act as the lead engineering partner for product management and UX. Actively define product strategy, refine ambiguous customer needs into concrete technical designs, and drive consensus across teams.
Manage and iterate on new platform capabilities to meet immediate customer needs. Balance this speed with long-term technical health, advocating best practices to ensure solutions are clean, maintainable, scalable, testable, and easy to refactor.
Leverage user empathy to guide product direction, respond thoughtfully to customer feedback, and build intuitive, powerful, and seamless experiences for the developers who rely on our platform.

Staff Software Engineer, Deep Data Research, Applied AI

Job Description