Benefits Specialist II

As a benefits specialist II, you will process all benefit enrollments and deductions in the human resources information system to provide vendors with accurate eligibility information. You will assist employees with claim issues and plan changes, processing status updates that may impact them. Responsibilities include the management of all leave-of-absence requests and disability paperwork, such as medical, personal, disability, and FMLA. Likewise, you will interpret FMLA and ADA and work with employee performance and success managers on accommodations. Among other duties, you will handle benefit inquiries and complaints to ensure a quick, equitable, and courteous resolution.