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• Support to Spare Parts: Provide operational and administrative support to the Spare Parts department as required.
• Customer Calls: Answer customer calls promptly and resolve issues effectively.
• Service Technician Scheduling: Manage service orders, including scheduling/coordinating Service Technician staff using our ERP system.
• Service Reports and Invoices: Process and distribute service reports and invoices.
• Service Agreements: Prepare and distribute service agreements, including managing renewals.
• Quotations: Assist with preparing and following up on quotations for service contracts, spares, and consumables. Maintain the quotation log.
• Sub-Contractor Coordination: Coordinate work performed by sub-contractors, including raising purchase orders and processing invoices.
• Support Team Activities: Assist the Service Support Manager and Team with day-to-day business activities.
Service Coordinator - Sydney, Australia
Eastern Creek NSW (AUS), New South Wales, AU - AustraliaPosted 3 weeks ago
Job Description
• Support to Spare Parts: Provide operational and administrative support to the Spare Parts department as required.
• Customer Calls: Answer customer calls promptly and resolve issues effectively.
• Service Technician Scheduling: Manage service orders, including scheduling/coordinating Service Technician staff using our ERP system.
• Service Reports and Invoices: Process and distribute service reports and invoices.
• Service Agreements: Prepare and distribute service agreements, including managing renewals.
• Quotations: Assist with preparing and following up on quotations for service contracts, spares, and consumables. Maintain the quotation log.
• Sub-Contractor Coordination: Coordinate work performed by sub-contractors, including raising purchase orders and processing invoices.
• Support Team Activities: Assist the Service Support Manager and Team with day-to-day business activities.