Job Description
We are seeking a Senior Salesforce Administrator & Developer to support and enhance our Salesforce ecosystem. The ideal candidate will have a strong balance of administrative expertise and development capabilities, along with excellent communication skills and the ability to work independently in a fast-paced environment.
Key Responsibilities
Salesforce Administration
- Configure and customize Salesforce including:
- Standard & custom objects
- Fields, page layouts, record types
- Validation rules and security settings
- Manage user access, roles, profiles, and data security
- Perform regular data maintenance activities including mass data uploads, data cleansing, and deduplication
Automation & Process Optimization
- Design, implement, and maintain declarative automation using:
- Flow (Lightning Flow)
- Approval Processes and business rules
- Workflow Rules (legacy where applicable)
- Continuously identify opportunities to streamline and optimize business processes
Development & Customization
- Develop custom solutions using:
- Apex
- Visualforce
- Lightning Web Components (LWC)
- Build and enhance applications to meet evolving business needs
Integration
- Integrate Salesforce with external systems using:
- REST APIs
- SOAP APIs
- Ensure reliable and secure data exchange across platforms
Reporting & Analytics
- Develop and maintain reports and dashboards
- Provide actionable insights to support business decision-making
Support & Troubleshooting
- Provide day-to-day Salesforce support to end users
- Troubleshoot and resolve system issues, bugs, and performance bottlenecks
- Ensure high system availability and user satisfaction
Qualifications & Experience
Experience: 3–5+ years of hands-on Salesforce experience
Certifications: Salesforce Administrator and/or Developer certification preferred
Strong knowledge of:
Salesforce administration (user management, data management, security, reporting)
Declarative tools (Flow, Approval Processes)
Apex, Visualforce, and LWC
Salesforce integrations (REST/SOAP APIs)
Technical Skills
Proficiency in data handling and analysis:
Excel (VLOOKUP, filters, deduplication)
Experience with debugging and performance tuning
Strong understanding of Salesforce platform capabilities and limitations
Behavioral Competencies
Strong analytical and problem-solving abilities
Excellent communication and stakeholder management skills
Ability to clearly explain technical concepts to non-technical users
Self-driven with the ability to work independently
Effective at managing multiple priorities and deadlines
Nice to Have (Optional)
Experience in enterprise Salesforce implementations
Exposure to CI/CD deployment processes
Experience working in global or client-facing environments
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.