Job Description
Healthcare Assistant – Outpatients / Diagnostics
Location: Elstree Diagnostic Treatment Centre, Beaufort house, Elstree Rd, Elstree, Borehamwood WD6 3BS.
Essential Requirement: you must be able to drive due to the location.
Flexible shifts to suit your lifestyle:
Weekday shifts available: 8:00am – 4:00pm, 12:00pm – 8:00pm, or 8:00am – 8:00pm
2 Saturdays per month (8:00am – 1:00pm)
Full-time hours: 37.5 hours per week
Permanent
Salary: Competitive + Benefits
We’re looking for a Healthcare Assistant to join our welcoming and patient-focused team at HCA UK’s Elstree Diagnostic Treatment Centre, supporting a high-quality outpatient and diagnostic service.
As a Healthcare Assistant, you’ll play a vital role in ensuring patients receive safe, high-quality clinical care and an outstanding experience, supporting both clinical teams and patients throughout their pathway.
As a Healthcare Assistant in our outpatient and diagnostic unit, you’ll play a key role in delivering high-quality, patient-centred care within a fast-paced and modern clinical environment. You’ll support a wide range of diagnostic and treatment services, undertaking delegated clinical duties such as monitoring vital signs, assisting with procedures including ECGs, venepuncture and cannulation, and contributing to patient flow through admissions and discharges. You’ll work closely with multidisciplinary teams to ensure patients are supported throughout their pathway, providing both clinical and emotional care, while maintaining a safe, efficient and welcoming environment that reflects HCA’s commitment to exceptional patient experience.
At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.
What you’ll bring:
Previous experience as a Healthcare Assistant in a clinical or outpatient setting
Competency (or willingness to train) in clinical observations and basic procedures
Ideally experience with ECGs, venepuncture or cannulation
A strong commitment to patient-centred care and excellent customer service
Excellent communication and teamwork skills
A proactive approach and ability to use your own initiative
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Healthcare Assistant, you’ll be eligible for:
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health, protection and lifestyle benefits to suit you
Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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