Technical Service Representative - Automotive

Technical Service Engineer – Automotive

Huntsman is seeking a Technical Service Engineer – Automotive supporting the Polyurethanes Division located in Auburn Hills, MI. This position will report to the Technical Manager.

Job Scope

The Technical Service Engineer – Automotive is responsible for providing technical support to customers and sales staff in the area of polyurethane foam and composite systems. The role serves as the primary technical interface with customers, supporting product development, troubleshooting, and process optimization to meet customer requirements.

The Technical Service Engineer works closely with internal teams and customers to execute trials, support product applications, and contribute to the development of new products, ensuring alignment with Huntsman’s safety and operational standards.

In summary, as a Technical Service Engineer – Automotive, you will:

• Serve as the customer’s technical advisor and primary point of contact within the company.
• Train customers on how to process polyurethane systems safely and effectively.
• Prepare and blend samples ranging from one gallon to tote-sized quantities for trials.
• Develop project and trial plans, including objectives, detailed actions, milestones, and resource management.
• Run in-house trials on high-pressure foam machines.
• Conduct and document customer projects and trials.
• Document customer baseline processes for development and troubleshooting purposes.
• Troubleshoot material and process issues at customer sites.
• Adjust formulations to meet evolving customer requirements.
• Support Account Managers in developing and executing account strategies.
• Assist Development Chemists by providing customer insights and acting as the voice of the customer in product development.
• Operate and maintain assigned process and laboratory equipment.
• Conduct all activities in compliance with Huntsman’s Environmental, Health, and Safety policies.
• Provide backup support to other Technical Service Engineers.
• Actively contribute as a key member of the technical team.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

The candidate must have an unrestricted right to work for Huntsman in the United States.

Minimum Qualifications

• 2+ years of experience working with polyurethane foams and/or composite systems.
• Bachelor’s degree (BA/BS) in Chemistry, Chemical Engineering, Polymer Science, or equivalent work experience.
• Working knowledge of molded foam process equipment.
• Ability to formulate flexible polyurethane foam systems.
• Strong problem-solving skills.
• Strong verbal and written communication skills.
• Working knowledge of computer programs (email, word processing, spreadsheets, presentations, and project management tools).
• Willingness to travel up to 30%.

Skills and knowledge

• Strong customer-facing skills and ability to build effective working relationships.
• Technical problem-solving and troubleshooting capabilities.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and collaboratively with cross-functional teams.
• Initiative and proactive approach to customer and project needs.

Preferred Qualifications

• Bachelor’s degree in Chemistry, Chemical Engineering, or Polymer Science (preferred if not met through experience).
• Hands-on experience with polyurethane foam processing and composite systems.

Working Environment

• Combination of laboratory, customer site, and office environments.
• Exposure to industrial equipment and polyurethane processing systems.
• Travel required up to 30% to support customer activities.
• Must comply with all Environmental, Health, and Safety (EHS) standards.

Huntsman is proud to promote equal opportunity in the workplace All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, age, or any other protected characteristic.    

All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service and will not be compensated.   

Huntsman is aware of scams involving fraudulent job offers. We do not make job offers until after a candidate has submitted a job application and has participated in an interview. Please be advised that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman or Rubicon, please visit our Careers website at http://www.huntsman.com/corporate/a/Careers.