Job Description
BASIC PURPOSE OF THE JOB
The Case Manager coordinates and delivers appropriate services to targeted program population.
ESSENTIAL FUNCTIONS
May participate in initial and ongoing assessments of clients.
Provide weekly/biweekly participant contact to facilitate program retention, completion and access to needed support services, including services related to employment and economic stability through one-on-one meetings.
Using assessment will determine core and supplemental curriculum to be addressed in Case Plan.
Training and familiarity with all curriculums and willingness to facilitate/co-facilitate classes when assigned.
Develop strategies to ensure follow-up to participants on referral services outside of the program and provide sustained support.
Utilizes client needs and motivational interviewing to determine referrals to needed resources.
Chart goals, objectives, progress and milestones, including employment and education plans.
Provide follow-up support services to assist participants with job placement, retention and advancement.
Provide updates to referral sources, sharing pertinent information about client progress, critical trends, barriers and solutions to achieving outcomes; and relationships with other organizations/communities.
Participates in monthly supervision.
Ability to work evenings and Saturday s to meet with participants.
Implement Saint Francis policies and follow directives as required. Follows and adheres to all pertinent Standard Operating Procedures (SOP’s), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
Is knowledgeable of and follows all safety procedures.
Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
Ensures clients’ rights are protected.