Part-Time Mod Team Field Service Representative (FSR)

This is a Part-Time on-call position. Delaware Resource group is searching for dedicated Flight Simulator Field Service Representatives to provide on-site support for flight simulator installation and modification to include disassembly, relocation, reassembly, and maintenance on various platforms located globally. This is a project-based position where flexibility and technical expertise are crucial. The ideal candidate will be a proactive problem-solver, able to handle complex technical challenges and ensure our simulators are operating at their best even after disassembly and relocation.

Key Responsibilities:

• Candidate will be expected to deploy, maintain, and upgrade systems across the enterprise.
• Candidate will provide on-site technical support, operational training of the system and assist in developing schedules and plans.
• Candidate will be responsible for reading a Bill Of Materials (BOM), creating a packing and install checklist, or providing input to those checklists.
• Candidate will be highly motivated and driven to deliver an exceptional product to the customer.
• Candidate will be part of a high functioning team.
• Candidate will be responsible for reading electrical and mechanical schematics and using those schematics to troubleshoot potential issues.
• Candidate will represent DRG on site in a professional manner.
• Other duties as assigned.

Required Qualifications/Experience:

• Bachelor’s Degree in a Technical discipline and 2+ years of experience
  or
• 6+ years of experience in lieu of degree.
• Knowledge of complete simulator systems to include:
  • Various visual systems and components
  • Various motion systems and their components
  • IOS operations
  • DORT operation
  • Various I/O Systems
  • Computing systems
• Demonstrated experience with Windows, Redhat, and VMWare.
• Extensive experience utilizing schematics to troubleshoot inoperative systems, particularly following a modification to a device.
• Participation on a modification team.
• Security +CE certification.
• SECRET security clearance.
• Travel is required.

Delaware Resource Group of Oklahoma, LLC (“DRG”) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. DRG provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.