Job Description
Quality Manager
Metals USA is seeking a Quality Manager in Seekonk MA (Providence RI Suburb). Metals USA is a solid, growth oriented, carbon steel (plate, beam) distribution center servicing the defense, commercial, construction, aerospace and fabrication industries.
The Quality Manager is responsible for implementing quality assurance policies and systems, monitoring quality assurance processes, and ensuring that quality standards are met.
Responsibilities:
- Executes and implements the administration of quality assurance control policies and practices in accordance with stated company objectives.
- Implements the internal quality program and interfaces with vendors, suppliers and customers on quality issues.
- Assesses the quality of material delivered by vendors.
- Manages corrective action program, performs corrective actions for quality related problems internally and for external customers.
- Serves as management's representative for quality reporting purposes.
- Serves as management's representative for government contractors and sub-contractors' audits, and prepares and submits corrective action reports to resolve defective audit findings.
- Maintains a high level of interaction with Operations, Purchasing and Sales to ensure that quality standards are properly executed.
- Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; prepares and completes action plans; implements production, productivity and quality standards; identifies and resolves problems; completes audits, determines system improvements and implements change.
- Executes and maintains a strong quality assurance culture. Collaborates with managers to identify quality concerns.
- writes and revises quality procedures as required.
- Establishes and maintains department records and reports. Participates in administrative meetings as required.
- Maintains and improves product quality by completing product, system, compliance and surveillance audits; investigates customer complaints; collaborates with other departments (production, sales and purchasing) as needed.
- Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, corrective actions and re-validations.
- Adheres to the Reliance's Code of Conduct as well as employee confidentiality requirements.
- Performs projects as assigned by the General Manager.
- May travel to other plants to perform duties as assigned.
Certifications/Licenses:
- Current, valid driver's license in good standing
Physical Demands:
Occupation requires physical activity more than 67 % of the time (> 6 hours per day)
- Sitting, standing, hearing, talking, handling/fingering, reach outward, reach above shoulder, walk, climb, squat or kneel, bend
- Frequently lift, push, pull to 50 -100 pounds
Other Physical Demands:
- Steel-toed shoes
- Hard hats with helmet light with chin strap must be worn at all times while on elevated surfaces
- Protective eye-wear, hand protection, arm guards / sleeves
- Hand protection, arm guards / sleeves
- Hearing protection if required by the hearing conservation program
- Fast-paced, moderately stressful, constantly changing day to day work environment
Work Environment:
May be exposed to some of the following working conditions.
- Exposure to environmental temperature changes hot & cold when inside industrial warehouse
- Moderate to Loud noise levels
- Oils, dust, fumes and metallic particles
- Exposure to moving mechanical parts or chemicals
