Slot Bench Technician 1

ESSENTIAL JOB FUNCTIONS

• Conduct repairs and preventative maintenance on slot machines, slot accounting/player tracking equipment, progressive controllers and displays, and bill validators, with an effort to maintain “zero down time” on the floor.
• Install new slot machines, slot accounting/player tracking systems, progressive controllers and displays, and bill validators in a timely manner.
• Move all aforementioned equipment as directed for the reconfiguration of the casino floor to optimize traffic flow and revenue.
• Convert slot machines from one type and/or denomination to another as directed to optimize slot revenue.
• Troubleshoot and repair all electronic slot machine assemblies, slot accounting/player tracking system assemblies, and progressive controller and display assemblies to component level using a variety of test equipment (e.g. digital multi-meters, oscilloscopes, resource manuals, schematics, etc.).
• Troubleshoot and repair all mechanical and electrical components of slot machines, slot accounting/player tracking equipment, progressive controllers and displays (e.g. bill stackers, slot cabinet components such as door assemblies, door hinges, light assemblies, etc.).
• Perform component level troubleshooting and repair of all electronic assemblies relating to the Slot Performance department.
• Determine best course of action for each repair process (e.g. warranty items, in-house repair, or return for repair).
• Maintain department resource library, and obtain updates on technical support materials, schematics and manufacturer tech bulletins.
• Work with Slot Services staff to resolve any issues.
• Attend all mandated training.
• Adhere to all department and company-wide policies and procedures.
• Follow all safety rules and regulations.
• Perform other duties and responsibilities as assigned.

EXPERIENCE & QUALIFICATIONS

• High school diploma or GED required.
• Two-year degree in Electronics or equivalent experience preferred.
• Demonstrated knowledge of vast machine manufacturers, progressive/One Link systems and Oasis systems.
• PC, network, analog and digital communications experience helpful.
• Experience training adults in a technical environment helpful.

SKILLS, KNOWLEDGE & ATTRIBUTES

• Excellent communication and interpersonal skills.
• Excellent customer service skills.
• Able to effectively handle difficult guest situations.
• Able to obtain a Gaming License.
• Professional and courteous demeanor.

UNIVERSAL REQUIREMENTS

• Sensitivity to various cultures, including Native American cultures.
• Regular attendance and punctuality.
• Able and willing to work any changes in scheduled hours as required.
• Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same.

PHYSICAL DEMANDS

• Mobility throughout the facility.
• Able to lift up to 50 pounds.
• Able to bend and twist repeatedly.