Job Description
Receptionist – Night Shift (f/m/d)
MEININGER Hotel Edinburgh
Full-time, Night-Audit
Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!
MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
You act as a great host and create a memorable stay for our guests
You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks etc.
You are regularly checking the hotel during the night
You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
You enjoy diverse working environment and are flexible to work weekdays and weekends
Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then
YOUR PROFILE
You have initial experience (min. 1 year) in hospitality and is passionate about it
You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks
You are a people person, you like helping others and creating unforgettable experiences for our guests
You are a team player, ready to help your colleagues and tackle challenges together
You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
You are fluent in English (B2), any other languages are a plus
WHAT MEININGER OFFERS
Attractive salaries
Company Volunteering (2 days)
25 holidays + 5 bonus days (1 for each year you stay with us)
Free language courses
Regular get-togethers, celebrations and occasional parties (winter and summer team events)
Quarterly evaluation rounds to make sure you’re still happy
Possibility to join M-goal projects to develop personal and professional skills
Staff nights and Friends and Family discount
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE our hotel here: MEININGER Hotel Edinburgh
Contact: Will Harrington (Hotel Manager)
Remote Type:
On Site