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Job Description
• The Quality Engineering role requires an individual with a project-focused mindset to identify opportunities to improve and optimize manufacturing processes and quality systems with advanced problem-solving tools.
• This person must be able to utilize RCA Tools, such as 5-Why’s, Fishbones, 8D, to conduct deep-dive analysis on plant non-conformances and be the primary problem solver representing QA.
• This role will lead the Failure Modes Effect Analysis (FMEA) cross-functional team to systematically identify risk and resolve current and expected issues that may result in product holds due to suboptimal quality.
• Own NCR/RCA investigations for quality related non-conformances across the entire process, from raw materials receipt through finished goods manufacturing.
• Manage NCR/CAPA program by bringing cross functional teams together, leading regular meetings, assigning and tracking actions, assigning owners and due dates to ensure timely completion of action items.
• Manage consumer complaint program, lead all investigations related to consumer/customer complaints, and lead a cross functional team to reduce complaints.
• Collaborate with site supply chain partners to investigate quality related issues and assist in process improvements that impact quality, food safety, and operational efficiencies.
• Provide training to employees in CI tools and techniques.
• Partner with Chobani’s Supplier Quality Assurance Team to improve Supplier raw material quality by supporting investigations, data collection, and reporting.
• Support continuous improvement strategies regarding quality and food safety adherence and lean manufacturing principles within the facility.
• Develop reporting and data analytics supporting all CI related activities within the Quality Department
• Support new equipment installation and/or equipment modifications by assessing potential risk to process and product and determining and implementing commissioning requirements.
• Support all Quality Management Systems tools/software’s with a continuous improvement mindset and be site/departments point person for all new system installations.
• Develop procedures and trainings in support of the full manufacturing process.
• Other tasks are assigned.
• This person must be able to utilize RCA Tools, such as 5-Why’s, Fishbones, 8D, to conduct deep-dive analysis on plant non-conformances and be the primary problem solver representing QA.
• This role will lead the Failure Modes Effect Analysis (FMEA) cross-functional team to systematically identify risk and resolve current and expected issues that may result in product holds due to suboptimal quality.
• Own NCR/RCA investigations for quality related non-conformances across the entire process, from raw materials receipt through finished goods manufacturing.
• Manage NCR/CAPA program by bringing cross functional teams together, leading regular meetings, assigning and tracking actions, assigning owners and due dates to ensure timely completion of action items.
• Manage consumer complaint program, lead all investigations related to consumer/customer complaints, and lead a cross functional team to reduce complaints.
• Collaborate with site supply chain partners to investigate quality related issues and assist in process improvements that impact quality, food safety, and operational efficiencies.
• Provide training to employees in CI tools and techniques.
• Partner with Chobani’s Supplier Quality Assurance Team to improve Supplier raw material quality by supporting investigations, data collection, and reporting.
• Support continuous improvement strategies regarding quality and food safety adherence and lean manufacturing principles within the facility.
• Develop reporting and data analytics supporting all CI related activities within the Quality Department
• Support new equipment installation and/or equipment modifications by assessing potential risk to process and product and determining and implementing commissioning requirements.
• Support all Quality Management Systems tools/software’s with a continuous improvement mindset and be site/departments point person for all new system installations.
• Develop procedures and trainings in support of the full manufacturing process.
• Other tasks are assigned.