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Job Description
The Manager, Platform Analytics leads the analytics function supporting the reliability, efficiency, useability, and scalability of our core platforms. This role translates data into insights that drive product decisions, operational excellence, and business growth. This role focuses on product user experience, operational health, service performance, capacity, and cost transparency, enabling the Product & Technology teams and leadership to proactively manage the platform and make data-driven operational decisions. The Manager, Platform Analytics defines how platform health is measured, ensures operational data is trusted and actionable, improves feature adoption, and leads a team that improves...