The Clinical Social Worker intervenes with patients who have complex psychosocial needs, require assistance with eligibility determination for social programs and funding sources, and quality for community assistance from a variety of special funds and agencies. In addition, offers crisis intervention to patients and families with psychosocial needs, and coordinates and facilitates the development of a discharge plan of care. The Clinical Social Worker coordinates resources and services in response to a patient’s psychosocial needs while collaborating with Case Managers, Nursing Staff, Medical Staff, and ancillary departments with the goal of supporting a timely and safe discharge and/or meeting the continuing care needs within the fiscal realities of the case. The CSW will practice within the scope of UCSF’s mission statement: Caring, Healing, Teaching, Discovering; and the values statement of UCSF’s Everyday PRIDE: Professionalism, Respect, Integrity, Diversity, Excellence.

The CSW will participate in department education and practice improvement activities. The CSW works in a collaborative practice model, facilitating care coordination with the multidisciplinary treatment team for care progression to optimize patient outcomes and timely discharge when patient is deemed medically ready. The CSW will provide social work services to any patient regardless of gender, gender identity, sexual orientation, social, cultural, educational or religious background, language, age, ancestry, citizenship, color, national origin, race, presence of mental or physical disability, source of payment for care, medical condition, marital status or status as a veteran.

The CSW III (LCSW) has advanced clinical knowledge and skills and participates in leadership activities including advanced program planning, provision of educational programs, clinical supervision, consultation to the clinical team, other departments, and the community.

DEPARTMENT DESCRIPTION:

Dealing with an illness can be a very difficult time for patients and their loved ones. At UCSF Health sensitive social workers in our Social Work department are available to assist patients and their families cope with the many psychological and social problems that may arise when facing illness, hospitalization and medical treatment.

Our social workers act as patient advocates by serving as counselors, helping to find resources and solving problems. Any concerns related to the psychological, practical and social well-being of each patient or their loved ones may be discussed openly with our social workers.

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
30		Provide psychosocial assessment and interventions on the basis of preliminary risk screening, assesses patient’s and family’s psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness and ability to cope. Intervene with patient and families regarding emotional, social and financial consequences of illness and/or disability; illicit support of CSW III, as appropriate to deal with families exhibiting complex family dynamics that impact directly on patient care and discharge. For patients with significant or intensive psychosocial needs, serve as primary care manager, working in close collaboration with case manager to manage the clinical resources and transition planning for patient within assigned caseload from admission through discharge, actively working to identify/eliminate barriers to delivery of clinical services required to advance care and promote timely discharge once medically ready. As primary care manager: Meet with provider, care team and patient to identify goals for medical readiness and formulates primary/back-up discharge plan Coordinate and lead multi-disciplinary rounds and monitor discharge milestones, assign accountability for tasks, and proactively identify and address/escalate barriers to timely discharge Reassess patient, as needed, to make real-time adjustments to discharge plan Complete all required documentation in APeX screens and patient records
20		Active member of the interdisciplinary team, specifically on complex psychosocial cases, contributing to team goal setting and plan of care through attendance, participation in, and facilitation of multi-disciplinary rounds (MDRs). Participate in discharge planning activities for complex patients, to drive timely discharge when patient medically ready and to provide appropriate linkage with post-discharge care providers Work in a collaborative practice model, facilitating care coordination with the multidisciplinary treatment team for care progression to optimize patient outcomes and timely discharge when patient is deemed medically ready. Intervene with patient and families regarding emotional, social and financial consequences of illness and/or disability; deals with families exhibiting complex family dynamics that impact directly on patient care and discharge. Educate patient/family and physician regarding post-acute options and addresses issues of choice. Assess, intervene with and report domestic violence, child/elder abuse and other reportable situations in accordance with legal mandates and UCSF policy and procedure. Collaborate with Psychiatry and other appropriate teams on cases with psychiatric holds or primary mental health/substance abuse problems and/or patients expressing suicidal or homicidal ideation. Knowledge and skill with substance use and dependence assessment and intervention strategies, mental illness, end of life/bereavement, benefits and entitlements, and adjustment to illness. Serve as a resource person and provide counseling and intervention related to treatment decisions and end-of-life issues; identify surrogate decision maker, facilitate completion of Advance Health Care Directive and the POLST; when appropriate, coordinate application for probate conservatorship. Comply with Department standards for timely submission, accuracy and completeness of documentation in the Medical Record and collects all required statistical data. Attend department, hospital and community in-services related to field of practice. Participate in quality improvement activities and program planning for the Department, Hospital and Service Lines. Provide oversight and direction for activities delegated and performed by the Resource Coordinator and/or Patient Care Navigator. As available and under the direction of the Social Work Supervisor, provide clinical supervision to CSW II staff for the purpose of LCSW licensure in compliance with the California Board of Behavioral Sciences (BBS). Participate in coverage as needed and assigned. Compliant with all UCSF policies relevant to scope of work. Comply with Department standards for timely submission, accuracy and completeness of documentation in the Medical Record and collects all required statistical data.
15		Intervene with patient and families regarding emotional, social and financial consequences of illness and/or disability; deals with families exhibiting complex family dynamics that impact directly on patient care and discharge. Educate patient/family and physician regarding post-acute options and addresses issues of choice.
10		Assess, intervene with and report domestic violence, child/elder abuse and other reportable situations in accordance with legal mandates and UCSF policy and procedure. Collaborate with Psychiatry and other appropriate teams on cases with psychiatric holds or primary mental health/substance abuse problems and/or patients expressing suicidal or homicidal ideation. Knowledge and skill with substance use and dependence assessment and intervention strategies, mental illness, end of life/bereavement, benefits and entitlements, and adjustment to illness.
10		Serve as a resource person and provide counseling and intervention related to treatment decisions and end-of-life issues; identify surrogate decision maker, facilitate completion of Advance Health Care Directive and the POLST; when appropriate, coordinate application for probate conservatorship.
5		Comply with Department standards for timely submission, accuracy and completeness of documentation in the Medical Record and collects all required statistical data.
5		Attend department, hospital and community in-services related to field of practice. Participate in quality improvement activities and program planning for the Department, Hospital and Service Lines.
5		Provide oversight and direction for activities delegated and performed by the Resource Coordinator and/or Patient Care Navigator. As available and under the direction of the Social Work Supervisor, provide clinical supervision to CSW II staff for the purpose of LCSW licensure in compliance with the California Board of Behavioral Sciences (BBS). Participate in coverage as needed and assigned. Compliant with all UCSF policies relevant to scope of work. Comply with Department standards for timely submission, accuracy and completeness of documentation in the Medical Record and collects all required statistical data.
100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

OTHER FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.
As intrinsic to the position this position is provides coverage for staff who are absent, and/or short term work on specific projects.
As intrinsic to the position, Complies with Department standards for timely submission, accuracy and completeness of documentation in the Medical Record and collects all required statistical data.
This position requires flexibility to orient and work at all UCSF Medical Center locations.

REQUIRED FOR CLINICAL SOCIAL WORKER II:

Master’s degree from a CSWE accredited school of Social Work.
Experience (internship/career) in a healthcare and/or hospital setting preferred.
Knowledge and abilities essential to the successful performance of the duties assigned to the position, including knowledge of relevant community resources commensurate with illness, symptoms, mental status, and impairments in functioning and knowledge of the medical and psychological sequelae of course of illness and impact on social functioning (may be specific to patient population).
Demonstrates resourcefulness, effective written and oral communication, diplomacy, and organizational and analytic skills.
Self-directed, assertive and creative in problem solving, systems planning and patient care management in a high-volume work environment.
Ability to work effectively and collaboratively with interdisciplinary teams.
Basic pager, telephone, and computer skills including the use of the internet.
This position requires flexibility to orient and work at all UCSF Medical Center locations.

PREFERRED QUALIFICATIONS

Current California State License of Clinical Social Work in good standing.
Three years of experience in a healthcare setting required and hospital setting preferred.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Clinical Social Worker 2

Job Description

OTHER FUNCTIONS AND RESPONSIBILITIES

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