Admissions Support Specialist

Dedicated to Excellence, Committed to Service

 

Admissions Support Specialist

 

The Admissions Support Specialist processes applications as they are received and updates the ministry and department databases with all new information. The Clerk is also responsible to provide customer service and administrative support and assist with applicant communications.

 

Maintain Department Records

Accurately transfer information from applications into the ministry and department databases. Make updates to PCCDB and Salesforce with any necessary changes. Maintain and adds parent, church, and high school keys as needed. Merges duplicate account records.

Act as the Certified School Official (DSO)

Communicates and maintains data to report information and paperwork on international students to the Student and Exchange Visitor Information System (SEVIS) and assists all international students with visa statuses and employment authorization process.

Provide Administrative Support

Assists with research and maintains personal relations between the school and community by contacting other churches and schools. Reviews and corrects information for church and school accounts. Logs and submits payments received for the department. 

Provide Customer Service

Obtains missing information by way of phone, text, and email. Professionally assists at Admissions customer service desk for all student inquiries pertaining to admissions.

FLSA Status - Scanning (Non-Exempt)

Education

Required Education:

PCC degree

 

Work Experience

Required Experience:

1+ years in customer service

 

Physical Requirements and Skills

Answering Telephones, Communication, Microsoft Office, Operate standard office equipment, Stamina to perform typical office functions

 

 

 

Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College’s Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher/lower grade level based on ministry needs. An assessment may be required to be considered for this position.