
Specialist III, Experiential Learning Placements
Job Description
Specialist III in EL Placements, performs high-level placement coordination for sites with standard onboarding requirements and partners closely with a Specialist I to ensure learner compliance and site readiness. This role manages operational tasks similar to Specialist IV, focusing on sites that do not require specialized portals or paper applications.
Key Responsibilities:
• Perform placement coordination for sites with standard onboarding requirements, securing rotational spaces for learners.
• Partner with Specialist I to support learner compliance and onboarding processes.
• Maintain communication with sites to ensure satisfaction and compliance with college policies.
• Conduct real-time outreach to new sites and maintain year-round outreach to ensure placement availability.
• Monitor rotation needs by course, skill level, and geographic location of partners and learners.
• Complete pre- and post-semester projects and ongoing functional tasks as assigned.
• Provide real-time updates to credentialing and other cross-functional teams regarding learner status.
• Participate in cross-functional meetings and projects to support alignment across Academic Operations.
• Utilize portals and technology tools to ensure consistent, accurate communication and data integrity.
• Support onboarding communications and provide assistance to learners as needed.
• Bachelor’s degree from an accredited institution or associate degree with additional certification is required.
• Minimum of one year of experience in experiential learning placements, credentialing, or education operations.
• Experience in staffing, scheduling, and managing multiple learners across different sites.
• Demonstrated professional communication and correspondence skills.
• Experience providing high-quality customer service.
• Proficiency with Microsoft Office and relevant portal or CRM tools.