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Part Time and Full Time Four65 Busser
Highlands, NCPosted 1 weeks ago
Part-timeonsiteentry
Job Description
- Ensure tables are set properly prior to seating guests
- Greet guests in a friendly and courteous manner
- Able to explain in detail any specials or menu items to guests
- Serve food and beverages to guests
- Conform to the restaurant service standards set in place
- Ensure restaurant and work areas are kept clean
- Take orders and input them correctly into the Point of Sale (POS) system
- Retrieve orders from the kitchen and accurately deliver them to the guests
- Ascertain the guest’s satisfaction throughout the dining experience and take necessary steps based on the feedback
- Be familiar with the hotel facilities, hours of operation and outlet locations
- Maintain attention to detail to ensure the restaurant area looks inviting for guests
- Conform to any State/Federal regulations pertaining to liquor service
- Due to the nature of this position, confidentiality is required at all times
- Other duties and responsibilities may be assigned at the discretion of the Restaurant Manager
- Knowledge of food and beverage operations and preparation, with a good focus on wine, is desired
- Must be 18 years of age or older
- The ability to work well with a large group of people in a team environment is required
- Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results
- Must maintain composure and objectivity under pressure
- Must have the ability to work a flexible schedule including nights, days, weekends and holidays.
- Excellent communication and guest relation skills in English. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
- Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
- Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs or mo
- Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons