Job Description
The Medical Assistant will work closely with the physician to support clinical operations while ensuring a seamless, comfortable experience for our patients. This role is ideal for someone who thrives in a patient-centered, high-touch environment and is passionate about delivering exceptional, personalized care.
Key Responsibilities
Patient Care & Experience
Provide warm, professional, and discreet patient interactions at all times
Prepare patients for examinations and procedures, ensuring comfort and privacy
Serve as a primary point of contact for patients, fostering strong, trust-based relationships
Assist with patient intake, including medical histories, vitals, and documentation
Support concierge-level service, including personalized follow-ups and coordination of care
Clinical Support
Assist the physician during gynecologic exams and minor procedures
Prepare and sterilize instruments and maintain exam rooms to high standards
Perform phlebotomy, specimen collection, and basic lab processing (if applicable)
Administer injections and medications as directed
Ensure accurate and timely documentation in the electronic medical record (EMR)
Administrative Duties
Coordinate scheduling with an emphasis on flexibility and patient convenience
Manage patient communications via phone, email, and secure messaging
Handle prescription refills and prior authorizations
Maintain inventory of medical and office supplies
Assist with care coordination, referrals, and follow-up appointments
Practice Support
Uphold the standards of a concierge model, including responsiveness and attention to detail
Maintain strict patient confidentiality and HIPAA compliance
Contribute to a calm, organized, and welcoming clinic environment
Qualifications
Certified Medical Assistant (CMA) or equivalent clinical training preferred
2+ years of experience in women’s health, OB/GYN, or a concierge/private practice setting
Strong interpersonal and communication skills with a patient-first mindset
High level of professionalism, discretion, and emotional intelligence
Proficiency with EMR systems and basic clinical procedures
Ability to multitask while maintaining attention to detail
Preferred Skills
Experience in a concierge or boutique medical practice
Phlebotomy and laboratory skills
Familiarity with hormone therapy, preventive care, or wellness services
Comfort with technology and digital patient communication tools
Compensation & Benefits:
Hourly pay
Paid time off
Holidays