Onsite Boathouse Attendant - Part-Time (Biltmore Lake)

 

Role: Onsite Boathouse Attendant - Part Time

Location: Biltmore Lake, North Carolina

Community: Biltmore Lake

Pay Range: $15.00 - $18.00 per hour

Job Type: Part Time Seasonal - Position is from late May 2026 - Labor Day

Typical Schedule: Shifts are 9 am - 3 pm and 2 pm - 8 pm. Some holidays required.

 

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division.

The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.

• Respect: for our customers, employees, and company; mutual respect is the cornerstone for every RealManage relationship.

• Selflessness: more than teamwork; we are part of something special and much larger than any of us.

• Personal Relationships: we are a professional services company; people do business with people they like.

• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

• Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

 

Community Summary

With more than 700 homes, Biltmore Lake is a thriving master-planned community in Western North Carolina. Set within more than 1,000 acres, it is made up of residents from dynamic and diverse backgrounds.

Biltmore Lake’s many neighborhoods connect seamlessly by way of streets, sidewalks, trails, and common areas, making chance encounters with neighbors and friends all the more likely. While each neighborhood offers a unique perspective, they all maintain the same idyllic mountain character. Currently the gated Cedar Rock neighborhood offers opportunities to purchase a new home that includes provided outdoor maintenance. Biltmore Lake offers homes with woven-in efficiencies that support active lifestyles of wellness and discovery.

Amenities include the following: Clubhouse, Pool, Boat House, Basketball Court, Park, Trails, Lake, Tennis Courts and Firepit.

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Role Summary

The Onsite Boathouse Attendant supports the daily operations of the Boathouse area and community amenities at Biltmore Lake. This position assists residents and guests, supports community events, and programs, and helps ensure amenities are clean, safe, and welcoming.

 

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Responsibilities

• Check-out/in boat vessels (kayaks, canoes, paddle boards, john boats) along with paddles and life jackets

• Confirm that the person using the equipment is a resident or invited guest of the resident

• Answer questions about the check-out/in process for residents

• Upkeep of the boathouse bathrooms, boathouse staging area, boats, paddles, and life jackets

• Rake sand around boathouse and beach (if time allows) to check for fishing hooks

• Check the fire pit for wood

• Empty garbage cans around the playground, beach, and firepit, and replace liners as needed

• Pick up loose trash around the firepit, playground, and other common areas near the boathouse

• Complete bathroom checklist and daily time sheet checklist

Disclaimer
This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• Customer service or facilities/amenities experience preferred

• Strong interpersonal and communication skills

• Ability to work independently and as part of a team

• Reliable, punctual, and detail-oriented

• Ability to perform light physical tasks (standing, walking, lifting event supplies)

• Flexible availability, including evenings, weekends, and holidays as needed

 

Requirements to be considered for employment include

• 16 years of age and older

• Clear background check and drug test

• Ability to work independently without supervision

• Ability to lift 50 pounds of weight

• Able to work outdoors in all-weather environments

• Demonstrates strong customer service skills and the ability to speak confidently to others

 

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Work Environment

This role requires working both indoors and outdoors and involves regular interaction with residents and guests in a community setting.

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Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.

• Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.

• Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.

• Manual dexterity to operate tools, equipment, and machinery safely.

• Visual acuity to inspect equipment, read gauges, and perform detailed tasks.

• Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.

• Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).

• Ability to wear and use appropriate personal protective equipment (PPE).

• Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

 

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Pay

$15.00 - 18.00 per hour

 

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EEO & Values Statement

RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.