Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

Position Summary:
The Accounting Services Manager is responsible for the client service and management of a team of accounting professionals while providing accounting, cash management, financial reporting and financial management consultation services for a large portfolio of community association clients while ensuring professional services and outstanding customer satisfaction in line with the service level agreement and the company's guiding principles.
Key responsibilities include, but are not limited to, providing client contractual service deliverables, review and approval of monthly financial reports and annual budgets while interfacing with the property managers, general managers, property developers, community association Board of Directors and third-party service providers on financial matters.

Essential Duties and Responsibilities:

•  Adhere to the company's guiding principles and respond to all calls/emails.
•  Maintain up-to-date knowledge of state and regulatory statutes that apply to common interest realty associations.
• Ensure completion & compliance with client contractually service deliverables including review & approval of monthly financial reports & annual budgets.
• Maintain a high level of client satisfaction and retention.
• Mentor, train, and develop staff to ensure high performance and professional growth.
• Handle new client integration planning and staff mentoring
• Development and implementation of department and client community SOPs and internal controls.
• Resolve and troubleshoot escalated issues.
• Coordinating with other departments providing AP., Collections, Escrow, Information Technology & Transition services in the delivery of overall financial management services.
• Assisting with prospective client proposals.
• Financial consultation with property managers, general managers and community Board of Directors.
• Becoming a "subject matter expert" with the VMS technology platform with respect to the delivery of accounting and financial management.
• Recommend and implement process improvements.
• Foster a collaborative and supportive work environment.
• Continuously seek ways to improve operational efficiency and effectiveness.
• Attend monthly meetings and training meetings as required.
• This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

 

Education/Work Experience Requirements:
• Accounting degree from a 4-year accredited college/university preferred
• 7 years minimum experience as Accountant level or higher
• Previous 5 years' experience supervising an accounting department with a minimum of 1O employees.
• Knowledge of real estate, property management and/or outstanding industry experience (2+ years of recent experience) strongly preferred.
• Strong knowledge of basic accounting theory and methods of accounting (accrual, cash and modified cash)
• Willing to learn new software and various state legislation that applies to common interest realty associations.
• Strong understanding of community association business and financial statements.
• Excellent organizational, time management, and communication skills.
• High integrity, honesty, professionalism, and customer service orientation
• Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.
• Proficiency in MS Office applications (Word, Excel, and Outlook, etc).

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.

Ability to work a standard schedule, with occasional extended hours as required

Pay and Benefits:

$85,000 to $95,000, depending on education and experience.

 

Benefits include:

· Medical Insurance

· Dental Insurance

· Vision Insurance

· Life and Disability Insurance

· HSA (Required High-Deductible Medical Plan to be eligible)

· FSA

· Education Reimbursement

· 401K matching

· Employee Assistance Program (EAP)

· 11 paid Holidays