Job Description
Location: Milano
About us
Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.
The person in this role will be the first point of contact for clients, visitors and suppliers. They will handle reception, manage incoming communications and provide support for basic administrative tasks, helping to ensure a professional and well‑organised company image.
What you’ll do:
Welcome clients and visitors with courtesy and professionalism.
Manage the telephone switchboard (incoming and outgoing calls).
Sort emails and correspondence.
Organise appointments and meeting rooms.
Support administrative activities (filing documents, data entry, etc...).
Coordinate with other departments for operational needs.
Manage suppliers and general services (couriers, maintenance, etc...).
Control access and assign guest and client badges.
Handle security: arming and disarming alarms.
What you’ll bring:
Accuracy, organization skills, and ability to multitask.
Previous experience in the role or in a public-facing position.
Ability to communicate clearly, courteously, and professionally, in person, by phone, and by email.
Ability to handle unexpected situations (delays, errors, urgent requests) by finding quick, effective solutions.
Ability to remain calm and professional under pressure or when managing multiple tasks simultaneously.
Good knowledge of Microsoft Office (Word, Excel, Outlook).
Good command of English (additional languages are a plus).
Why choose us:
A dynamic environment within the world’s largest online gaming group.
Opportunities for learning, growth and cross-country collaboration.
Meal allowance.
Supplemental Health Insurance.
Choose us also for:
An inclusive work culture and access to our Diversity & Inclusion initiatives.
Well-Being Support: meditation courses, online medical services and counselling with certified coaches and psychologists.
Learning & Development: training platforms, workshops, conferences, and our FlexiLearning program (4 hours per month dedicated to learning).
Parental Leave Packages offering additional financial and practical support.
Volunteering during working hours.
Much more about us:
Have a look at our amazing blog Inside: hear directly from our employees at the following link: Inside.
Reviews and comments from our Glassdoor and Indeed pages. Put yours!
Equal Opportunity
Flutter SEA is an Equal Opportunity Organization. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.