Job Description
Position: Lot Attendant
Department: Service
Reports to: Service Manager
Purpose: Responsible for assisting the service manager with supporting customers and employees with
tasks including scheduling, customer communication, loading equipment, and perform any
additional duties assigned by management in a professional and efficient manner all while
adhering to safety rules and regulations.
Responsibilities:
Assist with the day-to-day operations of the service department
Loading and unloading equipment (Driven and using a forklift)
Schedule pick-up and deliveries with customers
Call customers with repair estimates
Stage equipment for delivery drivers.
Help maintain a professional appearance of the grounds including equipment, parking
lot, and buildings.
Demonstrate a constant commitment to customer service
Maintain a positive and professional working relationship with peers and management
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains current knowledge of John Deere and competitive products and wiliness to
learn new systems and processes.
Experience, Education, Skills and Knowledge
Ability to work in a fast-paced environment: Efficiently managing multiple customers and
tasks
Work independently with little or no supervision, self-motivated
Excellent customer service skills and attention to detail
Experience operating vehicles, tools, and equipment preferred.
Experience with basic computer functions such as email, word and excel.
Experience working cooperatively in a team environment
Experience communicating effectively verbally and in writing
High School Diploma, GED, or equivalent experience required; Associates degree
preferred
Valid drivers license required