Job Description
Under the supervision of the Associate Executive Director, this position assists with the management of all daily office operations and financial transactions for Camp. This position also oversees the seasonal summer office managers. This is a part-time position of 16 hours/week, with a flexible schedule.
CORE EXPECTATIONS:
1. PROGRAM SUPPORT
Business Operations –Assists with branch business operations, including: participant registration process, updating of registration and confirmation materials; confirmations, review participant paperwork, medical and flight records and schedules; review and award financial assistance applications and scholarships; ensure all deposits are made on a timely basis; stay organized with incoming invoices and submit purchase orders to accounts payable; respond to voicemails and email inquiries; ensure participant accounts are paid in full and necessary paperwork is submitted; process payments; order office supplies.
2. PARTICIPANTSHIP ENGAGEMENT & DEVELOPMENT
Builds relationships with participants and their families, responds to inquiries and solves problems. Provides excellent customer service while responding to parent phone and email inquiries. Creates a safe supportive community environment and connects participants to the YMCA’s cause.
Part Time Benefits:
100% Discount Individual Membership
50% Discount Household Membership
15% Discount on Childcare
15% Discount on Camp for dependents, children, and/or grandchildren who reside in the same household
- Understands basic accounting principles including cash reconciliation, accounts receivable and accounts payable.
- Experience with Microsoft Office Suite including Excel, Word, and Outlook
- Experience working with databases
- Strong written and oral communication skills.
- Works effectively with people of all backgrounds and levels.
- Professional while making phone calls
- Makes sound judgments, establishes goals, and adheres to budgeting procedures