Automotive Service Manager - Brookville Chevrolet

Are you a high-energy leader who thrives in a fast-paced automotive environment? Do you know how to motivate a team, drive performance, and deliver exceptional customer experiences — all while keeping the shop running like a well-oiled machine? If so, we’re looking for YOU to lead our Service Department as our next Service Manager.

Key Responsibilities

• Oversee daily service department operations
• Lead and support a team of service advisors, technicians, and support staff
• Ensure exceptional customer service and resolve escalated concerns
• Monitor and improve workflow, scheduling, and shop productivity
• Manage budgets, expenses, and performance reporting
• Coordinate closely with Parts, Sales, and Finance departments
• Maintain compliance with manufacturer standards and dealership policies
• Recruit, train, and evaluate service department team members
• Other duties as assigned by management

Benefits

• Competitive salary based on experience and qualifications
• Full time position with growth potential
• Health, dental, and vision insurance. 
• Voluntary benefits.
• Retirement savings plan with company match
• Paid time off and holidays
• Employee Discounts
• A supportive, team-based environment and strong leadership

Skills & Qualifications

• Maintain compliance with manufacturer standards and dealership policies
• CDK/Reynolds & Reynolds (or similar DMS) experience preferred
• Strong leadership and team-building skills
• Proven track record of increasing service revenue and CSI scores
• Valid driver’s license with a clean driving record
• High school diploma or equivalent required; associate or bachelor's degree a plus

We’re not just looking for someone to manage a department, we’re looking for someone to lead it, grow it, and take it to the next level. If you’re ready to make an impact, build a winning team, and create an outstanding service experience for every customer who walks through our doors, we want to talk to you!

We are an Equal Opportunity Employer and value diversity in our workplace. We are committed to creating an inclusive environment for all employees and applicants and make employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other protected status under applicable law.