Outbound Supervisor - (SPARK Site)

Supervise and coordinate outbound processes, including order picking, packing and shipping.

Ensure accuracy and efficiency in the fulfilment of customer orders. 

Implement and oversee quality control for outbound products. 

Coordinate with logistics teams to organize and optimize transportation of outbound shipments. 

Monitor delivery schedules and address any transportation-related issues promptly. 

Monitor key performance indicators (KPIs) related to outbound processes, such as order accuracy and on-time delivery. 

Analyse performance data and implement corrective actions to improve efficiency. 

Identify areas for improvement in outbound processes and implement efficiency measures. 

Collaborate with the Operations Manager to drive continuous improvement. 

Manage and allocate resources effectively, including labour, equipment, and materials, to meet outbound goals.

Ensure staffing levels are appropriate to handle demand while controlling labour costs. 

Maintain a strong focus on safety protocols and compliance with relevant regulations. 

Enforce safety practices to create a secure working environment for outbound operations.

Provide leadership and guidance to the outbound team, including supervisors, coordinators and clerks.

Foster a culture of teamwork, accountability, and continuous improvement.

Provide regular reports on outbound performance, highlighting achievements, challenges and improvement opportunities.

Present findings and recommendations to the Operations Manager and senior management as needed.