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Job Description
Job Id:
157
# of Openings:
1
Job Scope:
The Scalehouse Attendant is responsible for the entire truck weighing process. The responsibilities include, but are not limited to, weighing trucks, shipping ticket compliance, greeting truck drivers, filing, and site-specific training. In addition, this position will be managing the facility gates and parking. This position is responsible for keeping a strong communication line between the scalehouse and the receiving department. This role ensures shipments are accurate, properly documented, and aligned with production schedules and customer requirements.
Duties and Responsibilities:
- Provide outstanding internal and external customer service
- Promptly answer incoming calls utilizing proper phone etiquette
- Operate a truck scale and weigh trucks accurately by maintaining computerized records of material amounts.
- Generate scale tickets complete data entry to maintain vehicle and necessary files.
- Maintain record of current license numbers and current tare weights of all trucks.
- Screening and recording incoming loads
- Directing vehicles entering and leaving the facility
- Ensure all trucks are in and out of the pit in a timely manner
- Review and confirm all information on Receiving Logs are accurate and keyed in system correctly
- Maintain general cleanliness of Office
- Report any discrepancies in paperwork to the department responsible
- Scanning and coping of paperwork
- Maintain organized shipping records and files
- Understand various loading procedures for domestic, foreign, and key account shipments.
- Understand trailer loading procedures, rough sides, holes, tires, etc.
- Understand all protocols for using/operating IFS scanners, filling out load sheets, weight tickets, etc.
- Perform and comply with all Standard Operating Procedures (SOPs).
- Report all safety violations and safety hazards to Shift Supervisor immediately.
- Be an employee champion who will maintain a strong and positive working relationship with all employees with the utmost integrity, confidentiality, and ethical values.
- Must maintain a customer service-oriented attitude (professional, pleasant, helpful, etc.)
- Participate in all safety programs.
- Be an employee champion who will maintain a strong and positive working relationship with all employees with the utmost integrity, confidentiality, and ethical values.
Additional Job Functions:
- Assist in maintaining a positive team environment and good working relationship by maintaining a positive attitude toward all Diamond team members, vendors, and customers.
- Assist as backup for Inputting Shipping Log data entry in various Excel spreadsheets.
- Assist as back up with completing international loads.
- Working overtime is mandatory and requires full participation including availability to work occasional weekends if needed.
- Accept temporary assignment changes to assist other areas including coverage for other employees’ absences whether preplanned or on short notice, maintaining a positive and professional attitude.
- Complete work in a timely, accurate and thorough manner and be conscientious about assignments.
- In accordance with Diamond philosophy, the Administrative Assistant is expected to champion and direct continuous learning and improvement in all functions.
- Must work in a safe, professional manner while performing all functions in accordance with sound safety practices and procedures. Must promptly report all safety violations, safety hazards, accidents, property damage, or near misses to management immediately.
- Participate effectively in a team atmosphere by modeling and promoting conflict resolution, diversity, ethical practices, and organizational citizenship.
- Responsible for other duties as deemed necessary by Management.
QUALIFICATIONS:
- Ability to work independently without immediate direction or oversight.
- Self-motivated with a high degree of initiative and integrity.
- Excellent communication skills, both oral and written, to effectively communicate in a professional manner.
- Excellent interpersonal skills (communication, listening, team player, cooperative, approachable).
- Ability to be organized, flexible, and perform acceptably under pressure.
- Ability to handle highly sensitive matters and maintain confidentiality.
- Must be proficient in using a computer system and Microsoft Office Applications such as Word, Excel, Power Point and Adobe Acrobat.
Education & Experience Recommendations:
- A minimum of two years of previous administrative experience required.
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