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Google

Customer Success Manager, Looker

Posted Yesterday

Job Description

  • Serve as a subject-matter expert in analytics and provide thought leadership to customers at executive and practitioner levels.
  • Drive the onboarding and adoption of Google Cloud Looker solutions for a portfolio of Accounts.
  • Collaborate with customer-facing Account teams and executives to develop tactical and technical plans that help customers achieve the business objectives.
  • Advise executive customer stakeholders through the changes needed to unlock the full value of Looker, providing guidance to help them design the optimal enablement and adoption strategy to maximize business value.
  • Partner with customers to identify success services that will accelerate the time to value, and develop plans to implement these services, including the tracking of objectives, stakeholders, milestones, risks, and metrics.

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Customer Success Manager, Looker at Google | Renata