At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

Lead the key account team and act as key contact point for assigned key client matters, anticipate the client’s needs, work within the company to ensure the client expectations are met, and help the client succeed and, in the meantime, bring in new business from existing clients or potential clients.

Formulate forward thinking and achievable business plans to gain market shares

Collaborate and mobilize cross functions to support sales executions

Coaching and developing subordinates to perform work effectively.

Engage customers and execute programs aligning to local law and company policy

Effective staffing of organization, including hires and dismissal of employees when needed.

How You'll Create Impact

20% Business Planning and Result Deliverable

Establish sales targets and KPI targets by forecasting and developing annual sales quotas for the accounts; and projecting expected sales volume for existing and new products.
Develop the sales plan to capture the business opportunities and cover the revenue and expense controls.
Meeting planned sales & KPI goals

20% Leading Sales Execution

Lead the sales team and implements sales programs according to the plan & follow up on work results.
Reinforce team to possess deep knowledge of business product offering and value proposition
Manage Key Account Sales team to perform job roles independently
Proactively pursue new business and sales opportunities and mobilize cross team support and resources
Execute accounts activities independently

15% Building Key Account customers

Align with marketing to determine the target customer list to focus
Developing a solid and trusting relationship between major key account and customers
Meet with potential clients and grow long-lasting relationships by understanding their needs
Solve problems for clients and customers by developing innovative and tailored sales solutions
Work with internal departments to engage customers
Develop a plan to reactivate the lost accounts/ customers
Being a brand ambassador and reflect company values at all times

15% Tracking and Responding to competition

Oversee the sales team execution to ensure company quotas and standards are met by holding regular check-ins with team
Tracking sales goals and reporting results as necessary.
Align with internal team to adjust sales plans in responding to competition

10% Managing the team operation

Maintains team professional and technical knowledge by attending education training and workshops
Managing recruiting, objectives setting, coaching, performance monitoring, exit of sales representatives
Maintain sales team to follow through the sales process, cases setting process and cases supporting in OR requirement
Collaborate with marketing and operation to provide the demand forecast

10% Building high performance, teamwork and accountability team culture

Maintains sales teamwork results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
Recognize high performers of the team
Initiate Performance improvement plan if required
Follow organizational policies and regulations at all times

10% Developing team talents

Developing your sales team through motivation, counseling and product knowledge education.
Identify knowledge gaps within the team and develop a plan to fulfill them
Develop each sales team members with individual learning and development plan

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

What Makes You Stand Out

Team Management Skill
Coaching and Counselling
Collaboration
Decision Making Skill
Interpersonal skills.
Business analysis and presentation skills.
Sales Planning
People management.
Medical Devices Technical Competencies including instruments knowledge

Your Background

EDUCATION

Minimum 7 years’ hospital experience with a minimum of 3 years’ sales team management and experience with Key Account Management is preferred
Proven success in leading team and achieve business results
Demonstrated ability to learn functional / technical skills and behavioral competencies.
Extensive experience in competing and succeeding with diverse specialty product portfolios.
Experience in analyzing sales data and interpreting trends, implications etc.
Proven people management leadership and project team participation.
Experience in Medical devices would be advantageous

Travel Expectations

40 -50 % business travel mainly domestically frequently. Travelling outside business hours or over the weekends may happen.

EOE/M/F/Vet/Disability

Sales Manager

Job Description