Job Description
Company description Digitas is the Networked Experience Agency, delivering creative CX, CRM and Commerce services for some of Australia’s biggest and best brands
Uniting creative, intelligence, commerce media and strategy capabilities, Digitas crafts solutions for some of Australia’s favourite brands
Celebrated by Forrester and Gartner as leaders in CX, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries
Overview At Digitas, we create meaningful customer experiences that connect brands and people in smarter, more engaging ways
We're looking for a mid-level Digital Designer who combines strong design craft with conceptual thinking and a curiosity for emerging technology
This is a hands-on creative role where you'll work across digital experiences, CRM communications, customer journeys, websites and campaign assets, helping shape ideas from concept through to execution
You'll collaborate closely with creatives, strategists, developers and project teams while taking ownership of your work and contributing fresh thinking to every brief
We're looking for someone who enjoys autonomy, thrives in a collaborative environment and loves exploring new ways to create better work
If you're energised by digital design, excited by AI and passionate about delivering experiences that make an impact, we'd love to hear from you
Based in our Melbourne office, you'll join a supportive national team and play a key role in delivering work for one of Australia's most recognised brands
Responsibilities: Design engaging digital experiences across CRM, customer journeys, websites, landing pages, EDMs and other digital touchpoints
Translate briefs into compelling, user-focused creative solutions from initial concept through to final delivery
Partner closely with a copywriter, strategists, developers and account teams to bring ideas to life
Contribute to rapid concept development and creative ideation for digital experiences and campaigns
Create high-quality static, interactive and motion-based assets that align with brand guidelines and user needs
Take ownership of projects, confidently presenting design rationale and incorporating feedback to strengthen outcomes
Manage multiple projects and priorities while maintaining a high level of craft and attention to detail
Explore and apply AI tools and emerging technologies to enhance creative thinking, workflows and design output
Help champion creativity, collaboration and continuous improvement across the team
Support the evolution of digital design systems, assets and best practices
Great candidates will have: Around 3-5 years' experience in digital design, within a digital / creative agency environment
Strong portfolio showcasing digital design work across websites, customer experiences, CRM or digital campaigns
Advanced skills in Figma and Adobe Creative Suite
Exposure to After Effects or motion design is highly regarded
Experience developing creative concepts as well as delivering polished final artwork
Strong understanding of digital user experiences, customer journeys and best-practice design principles
Ability to work autonomously, manage stakeholder feedback and confidently own creative decisions
Comfortable collaborating with cross-functional teams including strategists, developers and project teams
Curiosity for AI and emerging creative technologies, with a willingness to experiment and learn
Excellent organisation, prioritisation and communication skills
Exposure to CRM design or lifecycle marketing is beneficial, but not essential—we can help you build that capability Why Digitas
At Digitas, you'll work alongside talented people who are Generous, Fearless and Inventive, creating work that makes a real impact while continuing to grow your craft
We value curiosity, fresh thinking and people who bring energy, ideas and a collaborative spirit to everything they do
Our offer to you: Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering: Work with a diverse team where we value all the benefits of harnessing differences for our people, our clients and our business
A committed Diversity Inclusion and Belonging strategy are driven through our Viva
Women, Tahi Katoa, Wholeself and Égalité programs A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach Access to employee benefits including – wellness programmes, learning and development opportunities, and network events Day off on your birthday
If you don’t tick every box in this ad, please don’t rule yourself out
We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply
Diversity
Inclusion
Equity
More than just words, these are part of our DNA
At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation
We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in
We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions
Uniqueness is powerful; without it we wouldn’t be where we are today
So be you – we like it that way
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential. #LI-JH2
