Program Support Specialist 1 - Columbus, OH

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
 
Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment.  At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
 
We are seeking a Program Support Specialist 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. 

Responsibilities

The Program Support Specialist will support day-to-day project coordination, administrative tracking, and field support activities for SES. Responsibilities may include assisting with material tracking, delivery coordination, project documentation, site access/orientation coordination, manpower support tracking, communication with field teams, and general project support needs. This person should be organized, comfortable coordinating between office and field teams, and able to help keep project information, deliveries, and action items moving.

• Assist with a variety of administrative tasks including welcoming employees, visitors and partners with a professional and positive manner
• Manage scheduling, calendars and meeting rooms reservations
• Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Coordinate and oversee maintenance companies to keep office clean and ensure appliances and amenities are in good working order
• Order, monitor and maintain office supply inventory – including purchasing and invoicing
• Oversee mail deliveries, packages, and courier coming through the reception area
• Assist in planning company events, meetings, luncheons, training, and employee team building activities
• Assist staff with organizing travel and accommodation when needed
• Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
• Manage office communication via emails, teams chats and in person
• Ensure office is clean, tidy and in good order, including lobby and badging area.
• Work and collaborate with other Program Support Specialists, Logistics, IT and Procurement teams.
• Work and collaborate with management, engineering and other teams to ensure timely and accurate procurement, shipment and receiving of equipment and materials.
• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation, preparation and monitoring and project reporting.
• Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
• Assist with special projects and administrative tasks as needed

 

All information in this job posting has been designed to indicate the general nature of work to be performed. It is not designed to be all inclusive or be interpreted as a comprehensive inventory of all duties, responsibilities, knowledge, skills, abilities, and qualifications required of this position.

Qualifications

Education/Experience:

• High School Diploma with 6+ years of experience or
• 4+ with an Associate's degree or
• 0+ years of experience with a Bachelor's degree.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
• Must have strong multitasking skills.
• Must have strong computer skills in word processing, spreadsheets, interaction with customer portals.
• Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

 

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

 

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

Pay Range

USD $58,720.00 - USD $88,080.00 /Yr.

Education/Experience:

• High School Diploma with 6+ years of experience or
• 4+ with an Associate's degree or
• 0+ years of experience with a Bachelor's degree.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
• Must have strong multitasking skills.
• Must have strong computer skills in word processing, spreadsheets, interaction with customer portals.
• Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

 

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

 

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

The Program Support Specialist will support day-to-day project coordination, administrative tracking, and field support activities for SES. Responsibilities may include assisting with material tracking, delivery coordination, project documentation, site access/orientation coordination, manpower support tracking, communication with field teams, and general project support needs. This person should be organized, comfortable coordinating between office and field teams, and able to help keep project information, deliveries, and action items moving.

• Assist with a variety of administrative tasks including welcoming employees, visitors and partners with a professional and positive manner
• Manage scheduling, calendars and meeting rooms reservations
• Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Coordinate and oversee maintenance companies to keep office clean and ensure appliances and amenities are in good working order
• Order, monitor and maintain office supply inventory – including purchasing and invoicing
• Oversee mail deliveries, packages, and courier coming through the reception area
• Assist in planning company events, meetings, luncheons, training, and employee team building activities
• Assist staff with organizing travel and accommodation when needed
• Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
• Manage office communication via emails, teams chats and in person
• Ensure office is clean, tidy and in good order, including lobby and badging area.
• Work and collaborate with other Program Support Specialists, Logistics, IT and Procurement teams.
• Work and collaborate with management, engineering and other teams to ensure timely and accurate procurement, shipment and receiving of equipment and materials.
• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation, preparation and monitoring and project reporting.
• Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
• Assist with special projects and administrative tasks as needed

 

All information in this job posting has been designed to indicate the general nature of work to be performed. It is not designed to be all inclusive or be interpreted as a comprehensive inventory of all duties, responsibilities, knowledge, skills, abilities, and qualifications required of this position.