Order Flow Tech - 3rd Shift

Position Details:   Title: Order Flow Technician  Department: Distribution Operations Planning  Reports to: Control Room Supervisor  Location: Hanson, KY  Job Classification: ​Onsite​  FLSA Status: ​Non-Exempt​  Job Band: ​Business Support​  Job Summary   ​​​​The primary function of this position is to ensure that product for orders flow through the distribution center efficiently. Maintain and support all trauma lanes, hospital lane, and tape machine/label apply. This includes providing warehouse support for issues within WMi and WCS.​​  Inspired by Hard Work  At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.  Associate Responsibilities   Resolve issues within WMI, WCS and warehouse automation as first level support system technician  Help to determine root cause of issues that interfere with order fulfillment and coordinate cross functionally with IT, operations, inventory control or others to create and implement solutions  Coordinate with control room personnel to investigate missing cartons and manage exceptions to product flow in the distribution center  Communicate daily KPIs and status reports to peers and leaders in the distribution center  Create and complete reports as necessary  Monitor trauma line or area in inbound and outbound  Understand and support product flow in all areas of the distribution center  Report problems in work area to appropriate personnel in a timely manner  Ensure each job performed is within set procedural work methods  Conform to all requirements of internal and external Carhartt customers    Required Education   High School Diploma or GED required  Required Skills & Experience   Proficient computer skills  Previous experience with WMi, WCS, and/or other applications preferred  1 year of experience working in a distribution center, manufacturing or production environment  Must be able to climb stairs  Ability to deal with stress in a composed and constructive manner  Ability to positively interact with other associates  Ability to work in a job with precise tolerances and standards  Ability to read fine print for extended periods  Ability to adjust to doing multiple tasks  Physical Requirements and Working Conditions   Strength: Medium - frequently   Movement: Climbing, Balancing, Crouching, Reaching, Handling, Finger Dexterity   Auditory: Talking, Hearing   Vison: Field of Vision   Equipment Used: Office Equipment   Hazards: Proximity   ​​This position has an On-Site location: Associate will work on-site for all work-related activities  ​​Carhartt is a tobacco free workplace