Area Business Managers - PayGo Phones

Department: EasyBuy Direct Sales

Employment Type: Fixed Term - Full Time

Location: Tanzania

Reporting To: PayGo Phones Sales Manager

Description

What you will be expected to do:

•  Identify, recruit, and onboard new phone-selling ATD Agents (Retailers) within the assigned area. 
•  Conduct field-based training on product knowledge, pricing, QoS commission plans, and sales processes. 

•  Forecast demand to minimise stockouts at retail shops. 
•  Coordinate with the assigned Sun King shop (AHQ) for inventory replenishment. 
•  Ensure safe and timely delivery of smartphone stock to new and existing ATD Agents. 
•  Oversee and enforce proper stock handling processes in line with Sun King standards. 

•  Drive daily, weekly, and monthly phone sales targets (units and revenue) per ATD Agent. 
•  Guide ATD Agents to improve sales volumes for each phone model. 
•  Coach and develop underperforming agents through tailored action plans to improve performance. 

•  Ensure agents follow correct customer registration and PayGo activation procedures. 
•  Monitor repayment trends and engage agents showing high default risk. 
•  Coordinate phone replacement and warranty processes at ATD Agent level to address customer complaints and strengthen collections performance. 

•  Distribute and maintain branding materials (posters, umbrellas, signage, uniforms, etc.) at every agent location. 
• Conduct weekly and monthly one-on-one meetings with ATD Agents to review performance, discuss improvement areas, and share updates. 
•  Ensure agents maintain minimum stock levels per product and comply with inventory reconciliation procedures.

•  Plan and execute daily localized activities (roadshows, market demos, door-to-door)in coordination with the marketing team.
• Identify high-footfall locations for temporary activation in peri-urban/rural areas.
• Recommend agents for rewards/campaigns based on sales and repayment performance.

• Update trackers and tickets daily with agent visit logs, sales, and stock replenishment. 
• Prepare weekly territory performance report (sales by model, active agents and onboardings).
• Flag stock shortages, fraud risks, or operational blockers to PayGo Sales Manager.

You might be a strong candidate if you;

• Hold a diploma or degree in a business-related field with at least three years of experience in field sales within FMCG, microfinance, mobile money, or telecommunications industries. 
• Have experience in recruiting, managing, and developing independent agents, merchants, or micro-distributors. 
• Possess strong knowledge of the assigned territory, including urban, peri-urban, and rural markets, with the ability to build community trust. 
• Are proficient in using Android smartphones, CRM systems, Microsoft Excel, WhatsApp, and other basic reporting tools. 
• Are willing to work extensively in the field and demonstrate the ability to resolve operational and customer-related issues effectively.

What Sun King Offers (in addition to compensation and statutory benefits):

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.