QC Repair Technician

Siddons-Martin Emergency Group Benefits Employee-owned company! Monday-Friday schedule    Company Sponsored Benefits:     • Medical (PPO & HDHP options), Company        HSA match, Dental, Vision, Short-Term        Disability, Accident and Hospital Indemnity        Insurance, Telehealth, Voluntary Life        Insurance, Voluntary Critical Illness     • 401K with Employer Match     • Employee Stock Ownership Program     • Paid Holidays and Paid Time Off     • 4 Weeks Paid Parental Leave     • Paid Training & Safety Equipment   Company Paid Benefits:     • Basic Life & AD&D, Critical Illness     • Insurance, Long-Term Disability     • Employee Assistance Program     • Verizon Wireless Company Discount (eligibility requirements)   Summary The QC Repair Technician plays a critical role in ensuring Skeeter fire apparatus meet the highest standards of quality and customer satisfaction. This position is responsible for completing rework items identified during customer final inspections and assisting production teams with in-process rework to maintain efficient workflow across all production lines. The Rework Technician will work closely with the Quality and Delivery teams to resolve inspection findings in a timely manner and directly support production teams when additional help is required. This is a hybrid role that includes both inspection support and hands-on rework duties. A positive, solutions-focused attitude is essential to success in this position.   Duties and Responsibilities Complete rework items identified during customer final inspections to ensure full compliance with specifications and customer expectations. Assist production teams with in-process rework as needed to maintain production line flow and minimize downtime. Perform hands-on troubleshooting and repair through electrical, plumbing, and automotive systems. Support Quality Specialists and Delivery Coordinators by addressing rework concerns during Blue Floor and customer inspections. Document all rework performed and communicate completion status to Quality and Delivery teams. Ensure all work is completed to Skeeter quality standards and in compliance with customer specifications. Maintain accurate records of materials, parts, and methods used in rework. Assist with inspections to help identify defects or nonconformances in process or at final inspection. Participate in problem-solving activities to address root causes of rework and prevent recurrence. Maintain a clean and organized work area and adhere to all safety standards. Perform other related responsibilities as assigned by the Quality Assurance Manager or Delivery Coordinator.   Qualifications Strong mechanical aptitude with multi-disciplinary skills (electrical, plumbing, and automotive). Ability to read and interpret engineering drawings, wiring diagrams, and customer specifications. Problem-solving mindset with the ability to troubleshoot issues quickly and effectively. Strong communication and teamwork skills. Ability to balance multiple priorities in a fast-paced environment. Knowledge of basic and advanced plumbing systems used in firefighting equipment. Skilled in electrical troubleshooting and repair. Understanding of fire apparatus construction, components, and systems. Proficiency in general automotive/ mechanical repair. Must be proficient in reading prints and customer specifications. Positive attitude with a focus on customer satisfaction and teamwork. Must be organized, detail-oriented, and capable of following up on assigned tasks. Must have good oral and written English communication and interpersonal skills. Must have team-oriented attitude and willingness to support multiple departments. Must be able to effectively interact with and maintain a professional image with customers and team members.   Education and/or Experience   Required Education: High School Diploma  Preferred Education: Technical training in automotive, electrical, or mechanical trades Required Experience: Fire apparatus or fire service equipment Automotive/ electrical/ plumbing repair Manufacturing environment Cross-functional teamwork Class A CDL   Physical Demands While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.