Job Description
Description
LOCATION: Philadelphia, PA
REPORTS TO: Executive Partnerships & Office Operations Lead
DEPARTMENT: Strategy & Operations
TYPE: Full Time, Hybrid (three-five days in-office per week)
UNDERSTANDING THE ROLE
RESPONSIBILITIES
- Serve as a trusted partner to assigned executives, anticipating needs and helping connect the dots across client, internal, and business development activities.
- Manage complex calendars, travel coordination, timekeeping, and expense reporting with accuracy, discretion, and timeliness.
- Prepare for lead, client, and internal meetings by compiling relevant materials, agendas, and background research.
- Support executives in follow-up activities such as drafting thank-you notes, scheduling next steps, and coordinating with proposal or business development teams.
- Maintain a high-level understanding of each executive’s client portfolio, leadership priorities, team composition, and external commitments.
- Ensure consistent communication, follow-through, and professionalism in all correspondence.
- Track and manage key dates for leads, client meetings, reports, and presentations to ensure timely preparation and coordination.
- Update and maintain executive records including biographies, contact lists, and meeting notes.
- Ensure timely completion of time and expense submissions for all supported executives.
- Manage confidential information with discretion and maintain organized digital filing systems.
- Contribute to daily office operations, ensuring spaces are organized, well-maintained, and client-ready.
- Manage or support office logistics including printing, shipping, supplies, and catering for internal or external meetings.
- Serve as a point of contact for guest registration, mail and package delivery, and general office inquiries.
- Coordinate with the Department Lead on office moves, renovations, or facilities updates as needed.
- Maintain and update regional SharePoint pages and office resource documents.
- Partner closely with other EAs to ensure consistent coverage, workload balance, and communication across executives.
- Collaborate with Business Development, Proposals, and Marketing teams to align meeting preparation and follow-up
- Participate in department meetings and firmwide administrative development initiatives.
- Identify opportunities to enhance efficiency, strengthen coordination, and elevate the overall standard of executive partnership.
- Bachelor’s degree required
- Three years of previous administrative experience in office setting preferred
- Multi-tasking ingenuity with strong attention to detail
- Superior written and oral communication skills
- Advanced graphics and formatting experience
- Advanced Proficiency with MS Word, PowerPoint, Excel, Outlook, Teams, and Zoom (all are required)
- Deadline-oriented
- Strong organizational, project management, and problem-solving skills
- Professional, efficient, and friendly demeanor
- A sense of team
- Ability to self-direct, be proactive, and take initiative in fast-paced environment
- Ability to lift 25 pounds as needed
- Experience with NetSuite, HubSpot, and/or Navan a plus
