Job Description
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Looking for a company that inspires passion, courage, and creativity—where you can help shape the future of global commerce? At eBay, you’ll work on technology that impacts how millions of people buy, sell, connect, and share around the world.
We’re a purpose-driven, inclusive community committed to innovation and empowering small businesses globally.
Join the Customer Support Technology (CS Platform) team to help build the systems that power eBay’s global customer service experience.
This is a full-stack engineering role where you will:
Contribute to backend services and APIs
Build user-facing web applications and internal tools
Support development of workflow systems and automation platforms
You’ll work on features that improve agent productivity and customer experience, collaborating closely with senior engineers.
This is a hands-on IC role:
~70–80% coding (frontend + backend)
~20–30% collaboration, reviews, and learning
You will primarily own well-scoped features with guidance.
Must-Have Qualifications
Education & Experience
BS/MS in Computer Science, Engineering, or equivalent experience
2–4 years of full-stack software development experience
Backend
Proficiency in Java (or similar backend language)
Experience building or contributing to REST APIs
Basic understanding of databases (SQL; exposure to NoSQL is a plus)
Frontend
Proficiency in JavaScript/TypeScript
Experience with React, Angular, or similar frameworks
Understanding of API integration and responsive UI development
General
Familiarity with:
Git and CI/CD pipelines
Basic testing and debugging practices
Strong problem-solving skills and willingness to learn
Basic familiarity with AI-assisted development tools (e.g., Copilot, ChatGPT)
Awareness of how AI/LLMs are used in applications (APIs, simple workflows, automation)
Nice-to-Have
Exposure to Spring Boot or similar frameworks
Familiarity with Docker or cloud environments
Basic understanding of state management (Redux, etc.)
Exposure to monitoring/logging tools
Awareness of workflow or automation systems
Exposure to LLM-based features, such as:
Chat or summarization use cases
Prompt-based workflows
API-based AI integrations
What You’ll Do
Develop and maintain frontend and backend components
Build and enhance web applications and APIs
Write clean, testable, and maintainable code
Participate in code reviews and Agile ceremonies
Troubleshoot issues in development and production with guidance
Collaborate with engineers, product managers, and designers
Contribute to improving performance, scalability, and reliability
Support development of AI-enabled features or integrations (e.g., automation, assistive workflows)
What Success Looks Like
Delivers well-defined features with guidance
Writes clear, reliable, and maintainable code
Actively participates in team processes and code reviews
Demonstrates curiosity and continuous learning
Shows initiative in using modern tools, including AI, to improve efficiency and outcomes
Collaborates effectively within the team
Team & Impact
You’ll be part of a team building tools and platforms used by customer support agents globally, helping improve efficiency and customer outcomes at scale.
About eBay
At eBay, we connect millions of buyers and sellers around the world, crafting economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes. We are committed to building an inclusive and diverse workplace where everyone can bring their authentic selves to work and do their best.
Learn more: https://www.ebayinc.com/our-company/diversity-inclusion/
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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