Search Operations Quality Assurance Associate, Model Data - AI Data Service Operations

About the Team The Search Operations team focuses on improving the search experience and driving product engagement. The Search Model Data Team labeled data to supports R&D teams in training and testing algorithms for search business segments, optimizing search functionality, launching new features, and enhancing user experience.

Team responsibilities include end-to-end project management: planning, labeling strategy creation, resource forecasting, guideline implementation, and ensuring project delivery quality.

Key Responsibilities

• Inspect labeled data to ensure quality and timeliness.
• Interpret and apply complex guidelines accurately.
• Localize and update labeling guidelines; deliver training and calibration sessions.
• Conduct calibration meetings with labeling teams (BPO/Vendor), analyze performance, and provide feedback to improve accuracy and alignment.
• Collaborate with POCs and stakeholders to enhance data quality.

Minimum Qualifications

• Bachelor’s degree or higher.
• Experience in data labeling, QA, or quality improvement.
• Proficient in Korean and English for daily communication.
• Understanding of local culture and internet usage habits.
• Project management skills, including RCA and data analysis.
• Ability to work in a fast-paced environment and adapt to daily challenges.

Preferred Qualifications

• Overseas experience or exposure across diverse backgrounds, cultures and languages.
• Understanding of search engines, AI, and machine learning.
• Knowledge of TikTok App features.
• Proficiency in common office software.