Risk and Compliance Manager

POSITION TYPE : Local Hire POSITION TITLE: Risk and Compliance Manager DIVISION : Global Health REPORTS TO: Chief Compliance Officer (CCO) or designated person (solid line); Country Director (dotted line). HR WILL DETERMINE FSLA STATUS : Exempt Project HOPE is an international NGO of more than 1000 engaged employees and hundreds of volunteers who work in more than 25 countries, responding to the world's most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients and provided more than $3 billion worth of medicines to local health care organizations around the world. We have helped build hundreds of health programs from the ground up and respond to humanitarian crises worldwide. Code of Conduct It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency. This position is being advertised contingent upon award; while the recruitment process will proceed as part of organizational preparedness, no formal offer will be extended until funding is confirmed POSITION SUMMARY : The Compliance Manager is responsible for overseeing and managing Project HOPE’s Ethics and Compliance program in Gaza, ensuring full adherence to donor requirements, legal and contractual obligations, and organizational policies. Reporting to the Chief Compliance Officer and General Counsel, the role supervises the local compliance function, manages investigations into potential violations, and ensures timely documentation, reporting, and resolution of compliance concerns. The position leads the identification and assessment of compliance risks, strengthens internal control systems, and implements training and mitigation measures to reduce noncompliance and unethical conduct across the country program. The Compliance Manager handles multiple investigative and compliance matters with discretion and professionalism, while coordinating closely with cross-functional teams to ensure consistent application of policies. The role requires strong managerial, communication, and analytical skills, as well as the ability to foster accountability, promote ethical standards, and maintain effective working relationships within a complex and sensitive operating environment. PRINCIPAL RESPONSIBILITIES : Compliance Program Management Implement and supervise compliance with the Project HOPE Code of Ethics and other internal policies. Develop and maintain the compliance framework for Gaza operations, including process checklists aligned with applicable laws and donor requirements. Develop and execute the annual compliance monitoring plan, including assessment tools, standards, ethical considerations, and field visit schedules. Provide detailed compliance and ethics reports, including guidance and recommendations, to Country and Regional Management under the supervision of the General Counsel and Chief Compliance Officer. Ensure all compliance activities are conducted in accordance with the highest professional and ethical standards and applicable laws. Sanctions Compliance Due Diligence Assist in the development and oversee implementation of the Gaza Sanctions Compliance Program (GSCP). Oversee due diligence and background screening of staff, vendors, and stakeholders in line with donor and sanctions requirements. Ensure consistent adherence to U.S. sanctions, anti-corruption regulations, and donor compliance obligations. Supervise related compliance trainings and ensure documentation of screening processes. Investigations Case Management Oversee the local compliance hotline, ensuring proper intake, documentation, and case tracking within the Compliance Case Management system. Lead the review and investigation of reported violations, assigning responsibilities to compliance team members as appropriate. Ensure investigations are conducted objectively, confidentially, and within established timelines. Refer programmatic complaints and feedback to the MEAL team as required. Risk Management Internal Controls Lead the identification and assessment of operational, legal, and reputational risks affecting Gaza operations. Collaborate with department heads to recommend and implement risk mitigation measures. Design and supervise internal control systems, identifying gaps and recommending improvements. Monitor compliance with internal controls and follow up on corrective actions. Audit Advisory Support Collaborate with internal and external auditors and coordinate audit processes. Follow up on audit recommendations to ensure timely implementation of corrective measures. Provide practical advice and guidance on complex compliance matters and support departments in resolving compliance-related challenges. Capacity Building Training Design and deliver trainings to staff and partners on the Code of Ethics, compliance policies, sanctions requirements, and investigation procedures. Promote awareness and understanding of compliance standards across departments. Perform other duties as assigned. MINIMUM QUALIFICATIONS Law, finance, degree from an accredited institution in Palestine preferred. 7-10 years of related experience, including 3+ years of experience in international development with direct experience with managing a compliance program and conducting investigations in a humanitarian and/ or emergency relief settings. Strong cultural sensitivity and experience in a global, geographically dispersed organization. Fluent in Arabic, ability to communicate effectively in English. Experience and knowledge of US Government grants, US sanctions and anti-corruption laws is essential. Specific experience with USAID, and specifically BHA grants is a plus. Experience with ethics, compliance, sexual exploitation and abuse, and corporate transactions in humanitarian and disaster relief high-risk contexts. Previous foreign travel and willingness to travel within the region, when necessary. Fluency in Arabic and English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment. Must be able to communicate in verbal and written form. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.” Work environment: Typical office environment with exposure to a minimal noise level. Emergency deployments may be in resource-deprived environments with austere living conditions. Travel for extended periods may be by air and/or other modes of transportation. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.” Due to the substantial number of inquiries, we receive, only candidates who have met the required experience qualifications for this position will be considered. No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise.