HR Officer - Local Hire

Project HOPE is an international NGO with more than 1,000engaged employees and volunteers who work around the globe, responding to the world’s most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients, provided more than $3 billion worth of medicines to local health care organizations around the world helped build hundreds of health programs from the ground up, and responded to humanitarian crises worldwide. Code of Conduct It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency. Program Summary: Project HOPE is providing humanitarian assistance to conflict-affected persons throughout Gaza. The portfolio in the Gaza Strip focuses on Health, Mental Health, Protection, and WASH programming in partnership with local NGOs. Project HOPE is working to scale up its emergency response efforts while building longer-term country program. POSITION SUMMARY: The HR Officer is responsible for supporting the day-to-day implementation of HR and administrative activities in accordance with Project HOPE policies, procedures, and best practices for the Field Office in Gaza. The position reports to the HR Coordinator and works closely with program leadership to ensure effective and efficient HR services that support program delivery. The HR Officer serves as a key point of contact for staff, providing guidance, support, and contributing to a positive, professional, and compliant working environment. PRINCIPAL RESPONSIBILITIES HR Operations Payroll Support • Serve as the primary HR focal point for field staff, providing accurate guidance on HR policies and procedures. • Prepare payroll inputs including timesheets, attendance records, and contract changes for review by the HR Coordinator. • Support payroll reconciliation and distribution of salary slips to staff. • Maintain and update HR trackers (contracts, benefits, staffing lists) and ensure personnel files are complete and compliant. • Process exit documentation and coordinate clearance for separating staff. • Supervise office support services (cleaning, facilities, guest house) to ensure compliance with hygiene and safety standards. Recruitment Onboarding • Support end-to-end recruitment processes including posting vacancies, screening applications, scheduling interviews, and maintaining recruitment documentation. • Assist in preparing job descriptions, interview schedules, and candidate communications. • Coordinate onboarding of new staff, ensuring required documentation is collected and orientation sessions are completed. • Track recruitment status and provide updates to HR Coordinator and program leadership. Documentation Compliance • Draft and issue HR letters (promotion, transfer, increment, resignation acceptance, etc.) and ensure proper filing. • Conduct periodic audits of personnel files and recruitment documentation to ensure compliance with donor and organizational requirements. • Upload HR documents to shared systems (Office 365 or HR platforms). • Support internal and external audits by preparing HR-related documentation. Staff Development Relations • Support staff orientation, training sessions, and professional development initiatives. • Assist in implementing performance management processes, ensuring documentation of appraisals and PIPs. • Act as a point of contact for employee queries on HR policies, payroll, and benefits. • Promote a positive workplace culture aligned with Project HOPE values, safeguarding, and PSEA standards. Reporting Analytics • Prepare HR reports and data analytics as requested by HR Coordinator and leadership. • Track HR indicators such as recruitment progress, turnover, and workforce costs. • Escalate serious employee relations matters to the HR Coordinator. Other Duties Perform other HR-related tasks as assigned by the HR Coordinator. MINIMUM QUALIFICATIONS: Bachelor’s degree in business administration, organizational management or related area. Two years minimum of HR professional experience in a similar position; previous experience with NGOs, emergency humanitarian work is a plus. Knowledge of local labor laws and practices. Demonstrated experience in supporting implementation of HR policies, procedures and systems. Strong organizational skills with a history of providing excellent staff support with a high level of attention to detail and sense of urgency. Excellent understanding and experience of the recruitment lifecycle and coordination of onboarding process. Strong capacity building ability and ability to relate to and motivate staff effectively. Strong interpersonal skills and commitment to humanitarian principles. Understands the importance of confidentiality. Flexibility and adaptability to challenges and changes in work environment. Strong written and oral communication skills. Teamwork and cooperation can cope with stressful workload. Fluent knowledge of English and of local language (Arabic). Essential computer literacy (word, excel and internet). PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment. Must be able to communicate in verbal and written form and must be able to travel internationally. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.” Work environment: Typical office environment with exposure to a minimal noise level. Emergency deployments may be in resource-deprived environments with austere living conditions. Travel for extended periods may be by air and/or other modes of transportation. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.” Due to the substantial number of inquiries, we receive, only candidates who have met the required experience qualifications for this position will be considered. No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. This position is being advertised contingent upon award; while the recruitment process will proceed as part of organizational preparedness, no formal offer will be extended until funding is confirmed Thank you very much for your interest in Project HOPE.