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Job Description
Project HOPE is an international NGO with more than 1,000 engaged employees and volunteers who work around the globe, responding to the world’s most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients, provided more than $3 billion worth of medicines to local health care organizations around the world, helped build hundreds of health programs from the ground up, and responded to humanitarian crises worldwide. Code of Conduct It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving sexual exploitation. Exploitation abuse and trafficking in persons, and to disclose all potential and actual violations of our Code of Conduct, which may include conflicts of interest, fraud, corruption, discrimination, or harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency. POSITION SUMMARY: The HR Coordinator – Talent Acquisition is responsible for leading end-to-end recruitment processes and supporting workforce planning, staff development, and learning initiatives for Project HOPE Gaza. The role ensures that recruitment is transparent, timely, and compliant with organizational policies, donor requirements, safeguarding principles, and Palestinian labor law. In addition, the position supports performance management, staff capacity building, training coordination, and onboarding systems to strengthen overall organizational effectiveness. This position plays a key role in building a qualified, diverse, and high-performing workforce capable of operating in a complex humanitarian context. This role will also support the HR Manager with any additional duties as required. PRINCIPAL RESPONSIBILITIES 1. Talent Acquisition Workforce Planning • Lead full-cycle recruitment for all national positions from request initiation to onboarding. • Advise hiring managers throughout each recruitment stage. • Review and update job descriptions in coordination with program and operations teams. • Prepare and publish vacancy announcements on appropriate platforms. • Ensure recruitment processes are fair, transparent, competitive, and documented. • Develop shortlists and participate in interview panels. • Prepare interview evaluation summaries and recommendation reports. -Participate and organize for interviews • Conduct reference checks, vetting, conflict-of-interest and safeguarding declarations. • Draft and issue offer letters and employment contracts in coordination with HR Manager. • Maintain recruitment trackers and prepare regular recruitment reports. • Support workforce planning exercises and recruitment forecasting. • Establish and maintain talent pipelines and reserve pools for critical positions. 2. Onboarding Induction • Ensure proper orientation for all new staff in collaboration with Compliance, Security, Finance, and Program teams. • Coordinate onboarding schedules and documentation. • Ensure all mandatory documents are signed and filed before start date. • Ensure personnel files are complete, updated, and uploaded on shared systems. 3. Learning Development (L D) - Assist the HR Manager in conducting learning needs assessments and developing learning plans. - Coordinate training sessions, workshops, and compliance trainings. - Support supervisors in identifying training needs and performance gaps. - Assist the HR Manager in developing annual training plans aligned with workforce development strategy. - Track and maintain training attendance records and training database. - Support monitoring and documentation of Performance Improvement Plans (PIPs). - Contribute to building a culture of continuous learning and professional growth. 4. Performance Management Support • Support supervisors and managers in goal setting, probation reviews, and annual performance evaluations. • Monitor performance review cycles and ensure timely completion and filing. • Maintain performance tracking systems and documentation. • Assist HR Manager in periodic turnover analysis and workforce reporting. 5. HR Administration Compliance • Ensure recruitment and onboarding practices comply with Project HOPE policies, donor regulations, and Palestinian labor law. • Maintain and update employee records in HR systems. • Assist in preparation of personnel letters (promotion, transfer, increment, resignation acceptance). • Support employee separation process and ensure proper documentation and filing. • Support audit and compliance reviews by preparing HR documentation as required. • Conduct periodic field visits to project sites to monitor implementation of HR procedures. • Participate in review and localization of national HR policies and recommend improvements. 6. Reporting Coordination • Provide regular recruitment and workforce planning updates to HR Manager. • Participate in strategic HR planning discussions. • Collaborate closely with Payroll, Finance, Compliance, and Program teams. • Represent HR in coordination meetings when delegated. Other duties as assigned MINIMUM QUALIFICATIONS: Bachelor’s degree in Business Administration, Human Resources, Organizational Development, or related field. Minimum 3-7 years of experience in recruitment and HR operations, preferably in NGOs or humanitarian settings. Experience in workforce planning and staff development support. Knowledge of Palestinian labor law and INGO regulatory environments. Strong understanding of competency-based interviews and structured hiring. Demonstrated experience supporting performance management and training coordination. Excellent organizational and reporting skills. High integrity, discretion, and commitment to confidentiality and safeguarding. Strong communication skills in English and Arabic. Strong computer literacy (Excel, HR tracking systems, cloud documentation platforms). PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical demands and Work environment: While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment. Must be able to communicate in verbal and written form and must be able to travel internally as needed. This position is being advertised contingent upon award; while the recruitment process will proceed as part of organizational preparedness, no formal offer will be extended until funding is confirmed
