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Quality Complaint Investigator II
Gurugram, HRPosted 1 weeks ago
Full-timehybridmid
Job Description
- Strong interpersonal and decision making skills
- Strong analytical and problem-solving skills
- Must have strong organizational and time management skills
- Possess the ability to work under pressure and exhibit multi-tasking capabilities
- Requires strong understanding of global regulatory requirements for PMS.
- Understands medical terminology.
- Ability to interpret and communicate complex clinical information to diverse stakeholders
- Must have manual dexterity (use of mouse, keyboard) – to type and enter data into a computer
- Must be able to sit for prolonged periods of time (6-8 hours per day)
- Must be able to stand for significant periods of time (3-4 hours per day)
- Must be able to handle multiple prolonged telephone conversations
- Ability to travel and perform customer visits
- Experience with Microsoft Office suite