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Job Description
- Develop and customize ServiceNow HR module to meet business needs
- Manage and resolve incoming ServiceNow requests and incidents efficiently
- Ensure best practices in ServiceNow HR module, including documentation and governance
- Work closely with stakeholders/HR team to understand requirements and implement solutions
- Enhance workflows, automate processes, and optimize system performance
- Maintain and improve the system by applying best practices and new features
- Active participation in the upgrade process twice a year
- Collaborate closely with the team to ensure the best possible execution of requirements and deliver high-quality solutions
- Manage and resolve incoming ServiceNow requests and incidents efficiently
- Ensure best practices in ServiceNow HR module, including documentation and governance
- Work closely with stakeholders/HR team to understand requirements and implement solutions
- Enhance workflows, automate processes, and optimize system performance
- Maintain and improve the system by applying best practices and new features
- Active participation in the upgrade process twice a year
- Collaborate closely with the team to ensure the best possible execution of requirements and deliver high-quality solutions