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Job Description
Challenges we trust you with
Operational Leadership
- Lead and coordinate all on-site proton therapy operations
- Ensure high system availability and technical service excellence
- Drive operational performance and continuous improvement initiatives
- Monitor KPIs and implement corrective actions when needed
Safety & Compliance
- Ensure patient safety and operational compliance at all times
- Enforce IBA standards, quality procedures, and regulatory requirements
- Promote a strong safety-first culture across the site
- Ensure adherence to environmental, health, and safety policies
Customer & Stakeholder Management
- Serve as the primary on-site contact for hospital stakeholders
- Build and maintain strong, trust-based customer relationships
- Ensure customer requirements are met with professionalism and responsiveness
- Proactively resolve operational or service issues
Team Leadership & Development
- Lead, coach, and develop the team on-site professionals
- Foster engagement, accountability, and high performance
- Support team training and competency development
- Encourage collaboration within the site and across other IBA locations
Communication & Coordination
- Maintain clear communication with internal teams and external partners
- Coordinate installation, maintenance, and support activities
- Ensure proper documentation and reporting of site operations