Massage Therapist - The Resort at Pelican Hill

Position Summary

Provide professional massage and body treatments to guests utilizing a variety of modalities offered by the hotel/resort. Must utilize appropriate products and knowledge of wellness practices to effectively meet the needs of the guests. Must maintain a current state license in massage therapy (certified CAMTC).

Job Duties - Essential Functions

• Must follow proper payroll procedures; be on time for assigned shift and promptly serve each guest within the allotted time.
• Utilize scheduling software to access daily schedule.
• Maintain neat, clean work area in accordance with hotel quality standards and California safety requirements.
• Courteously and professionally answer guests’ questions and provide information about the services offered in the hotel/resort.
• Utilize various treatment rooms to appropriately deliver all treatments. 
• Use each of the related massage products in accordance with standard operating procedures; use proper amounts of products to assist with cost containment.
• Respond to any hotel or safety situation in accordance with policies and procedures.
• Promptly report any concerns to management.
• Perform other tasks or projects as assigned by hotel management and staff.
• Maintain 5 diamond service standards.
• Provide lateral service wherever is necessary in the hotel.
• Maintain a professional demeanor at all times to everyone.
• Embody mission, vision and values of the hotel daily.

Minimum Qualifications - Education & Experience

• High school or equivalent
• Reading, writing and oral proficiency in the English language
• CAMTC License